
Vanderbilt University
Skills you'll gain: Claude Code, Prompt Engineering, Model Context Protocol, ChatGPT, Prompt Patterns, Anthropic Claude, AI Workflows, Ideation, Verification And Validation, Prompt Engineering Tools, LLM Application, Generative AI Agents, Multimodal Prompts, Agentic Workflows, AI Orchestration, AI Enablement, Generative AI, Agentic systems, AI Security, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, AI Personalization, Automation, Machine Learning, Natural Language Processing, Context Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis, Spatial Data Analysis
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Enablement, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Anomaly Detection, Generative Adversarial Networks (GANs), Data Ethics, Generative AI, Marketing Analytics, Marketing Design, Marketing Automation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Content Creation, Content Marketing, Persona Development, Content Strategy, Ideation, Copywriting, Needs Assessment, Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Tenacity, Persistence, Personal Attributes, Persona Development, Personal Development, Human Development, Self-Awareness, Case Studies, Resilience, Empathy & Emotional Intelligence, Overcoming Obstacles, Growth Mindedness, Lifelong Learning, Psychological Evaluations, Applied Behavior Analysis, Cognitive flexibility, Psychology, Social Sciences, Emotional Intelligence, Cultural Diversity
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: AI Workflows, Tool Calling, OAuth, AI Orchestration, Middleware, Generative AI Agents, Interoperability, API Gateway, Agentic Workflows, Software Development Tools, LLM Application, Application Programming Interface (API), Agentic systems, Authentications, Real Time Data, Data Persistence, Context Management, Business Logic, Software Testing, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Communication, Presentations, Teamwork, Problem Solving, Public Speaking, Collaboration, Interpersonal Communications, Professional Development, Social Skills, Agile Project Management, Solution Delivery
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Vibe coding, Generative AI Agents, AI Workflows, Agentic systems, Email Automation, AI Orchestration, Search Engine Optimization, Inside Sales, Web Analytics, Prompt Engineering, Development Environment, Application Deployment, Front-End Web Development, Debugging
Mixed · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Business Logic
Beginner · Course · 1 - 4 Weeks