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Results for "outbound+calls"
Vanderbilt University
Skills you'll gain: ChatGPT, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Gmail, HubSpot CRM, Business Process Automation, Google Workspace, Google Sheets, Workflow Management, Data Integration, Automation, Creative Thinking, Creativity, Google Docs, Data Processing, Business Correspondence, Customer Inquiries, Real Time Data
Status: NewSkills you'll gain: ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Business Process Automation, Software Development Tools, Ethical Standards And Conduct, Augmented and Virtual Reality (AR/VR), Language Interpretation, Translation, and Studies, Deep Learning, Image Analysis, Technical Communication
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Revenue Recognition, Financial Statements, Data Presentation, Data Visualization, Accrual Accounting, Infographics, Cash Flows, Accounting Records, Financial Accounting, Data Collection, Tidyverse (R Package), Income Statement, Accounting, Data Processing, Business Valuation, Business Analytics, Data Quality, Asset Management, Analytics
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
What brings you to Coursera today?
Georgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, Vocabulary, Business Communication, Communication, Interpersonal Communications, Social Skills, Professionalism, Active Listening, Grammar
Skills you'll gain: Email Marketing, Marketing Automation, Personally Identifiable Information, Newsletters, Digital Marketing, Data Management, Marketing Strategy and Techniques, HubSpot CRM, Customer Data Management, Promotional Strategies, Content Creation, Performance Metric, Target Audience, Key Performance Indicators (KPIs), Customer Retention
University of California, Irvine
Skills you'll gain: Communication Strategies, Communication, Business Communication, Interpersonal Communications, Cultural Diversity, Collaboration, Telecommuting, Diversity Awareness, Virtual Teams, Adaptability, Digital Communications, Empathy, Self-Awareness
Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
- Status: Free
Georgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Communication, Digital Communications, Virtual Environment
- Status: Free
Georgia Institute of Technology
Skills you'll gain: Telephone Skills, Verbal Communication Skills, Vocabulary, Business Communication, Language Learning, Communication, Communication Strategies
In summary, here are 10 of our most popular outbound+calls courses
- ChatGPT + Zapier: AI-Powered Email Mastery: Vanderbilt University
- Generative AI for Customer Support: IBM
- CVS Health Call Center Customer Service: CVS Health
- Business Data Management and Communication: University of Illinois Urbana-Champaign
- Customer Service Fundamentals: Knowledge Accelerators
- Speak English Professionally: In Person, Online & On the Phone: Georgia Institute of Technology
- Think Outside the Inbox: Email Marketing: Google
- Communication in the 21st Century Workplace: University of California, Irvine
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Lesson | Video Conferencing: Face to Face but Online: Georgia Institute of Technology
