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  • Quality Of Service

Results for "quality+of+service"


  • Status: New
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    Logical Operations

    Excellence in Customer Service (Advanced)

    Skills you'll gain: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment

    Mixed · Course · 1 - 3 Months

  • Status: New
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    Board Infinity

    Software Quality Assurance and Testing

    Skills you'll gain: Test Automation, Performance Testing, Software Quality Assurance, White-Box Testing, API Testing, Test Script Development, Debugging, Software Development Methodologies, User Acceptance Testing (UAT), JUnit, Maintainability, Development Testing, Selenium (Software), Scalability, Automation, Software Technical Review, DevOps, Regression Testing, Test Execution Engine, Security Testing

    4.5
    Rating, 4.5 out of 5 stars
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    21 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
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    Cisco Learning and Certifications

    Implementing Cisco Quality of Service

    Skills you'll gain: Network Performance Management, Wireless Networks, Wide Area Networks, TCP/IP, Network Routing, Network Infrastructure, Performance Tuning, Network Monitoring, Network Troubleshooting, Routing Protocols, Network Planning And Design, Network Switches, Virtual Networking, Network Administration, Local Area Networks, Software-Defined Networking, Network Protocols, Network Analysis, IT Infrastructure, Configuration Management

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    Logical Operations

    Customer Service

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention

    Mixed · Course · 1 - 3 Months

  • Status: New
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    Coursera

    Jira for Quality Assurance Testing

    Skills you'll gain: Software Quality Assurance, Quality Assurance, Software Testing, Jira (Software), Regression Testing, Functional Testing, Test Planning, Test Case, Usability Testing, Technical Communication, Issue Tracking, Agile Methodology, Software Documentation, Software Development, Agile Project Management, Risk Management, User Interface and User Experience (UI/UX) Design, Data Analysis, Problem Solving

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    A Clinician's Guide: Soft Skills for Better Patient Outcomes

    Skills you'll gain: Patient Communication, Constructive Feedback, Resilience, Emotional Intelligence, Compassion, Empathy & Emotional Intelligence, Patient Education And Counseling, Patient-centered Care, Empathy, Employee Engagement, Telehealth, Interpersonal Communications, Self-Awareness, Active Listening, Communication, Data Analysis, Cultural Sensitivity, Quality Improvement, Leadership and Management, Continuous Improvement Process

    Beginner · Specialization · 3 - 6 Months

What brings you to Coursera today?

  • Status: New
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    Edureka

    Software Testing and Quality Engineering

    Skills you'll gain: Test Driven Development (TDD), Unit Testing, Test Planning, Debugging, Browser Compatibility, Performance Testing, Security Testing, Software Testing, System Testing, Test Script Development, Behavior-Driven Development, API Testing, Code Coverage, Integration Testing, Test Case, Test Automation, Test Tools, Development Environment, Code Review, Continuous Delivery

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    ESSEC Business School

    Hotel Management: Distribution, Revenue and Demand Management

    Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Hotel Operations, Asset Management, Hospitality, Marketing, Financial Forecasting, Strategic Marketing, Target Market, Financial Analysis, Strategic Planning, Marketing Channel, Business Modeling

    4.6
    Rating, 4.6 out of 5 stars
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    2.2K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    Coursera

    Ensure Supplier Quality: Inspect and Verify

    Skills you'll gain: Supplier Quality Management, Quality Control, Supplier Performance Management, Corrective and Preventive Action (CAPA), Quality Assurance and Control, Quality Monitoring, Material Handling, Verification And Validation, Compliance Reporting, Management Reporting, Investigation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    I

    Imperial College London

    Quality Improvement in Healthcare

    Skills you'll gain: Continuous Quality Improvement (CQI), Run Chart, Qualitative Research, Public Health, Healthcare Project Management, Patient Safety, Health Policy, Public Health and Disease Prevention, Health Systems, Community Health, Social Determinants Of Health, Clinical Leadership, Patient-centered Care, Health Administration, Data Quality, Health Care, Health Informatics, Quantitative Research, Geographic Information Systems, Data Collection

    4.8
    Rating, 4.8 out of 5 stars
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    141 reviews

    Beginner · Specialization · 1 - 3 Months

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    B

    Board Infinity

    Quality Improvement and Management

    Skills you'll gain: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Service Improvement, Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, Continuous Improvement Process, Process Improvement, Customer Insights

    4.3
    Rating, 4.3 out of 5 stars
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    360 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    N

    Northeastern University

    Evaluating the Quality of Healthcare Delivery

    Skills you'll gain: Quality Assessment, Program Evaluation, Value-Based Care, Health Systems, Patient Safety, Quality Improvement, Performance Measurement, Health Policy, Scientific Methods, Performance Analysis, Performance Reporting

    4.7
    Rating, 4.7 out of 5 stars
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    38 reviews

    Beginner · Course · 1 - 4 Weeks

1234…9

In summary, here are 10 of our most popular quality+of+service courses

  • Excellence in Customer Service (Advanced): Logical Operations
  • Software Quality Assurance and Testing: Board Infinity
  • Implementing Cisco Quality of Service: Cisco Learning and Certifications
  • Customer Service: Logical Operations
  • Jira for Quality Assurance Testing: Coursera
  • A Clinician's Guide: Soft Skills for Better Patient Outcomes: Coursera
  • Software Testing and Quality Engineering: Edureka
  • Hotel Management: Distribution, Revenue and Demand Management: ESSEC Business School
  • Ensure Supplier Quality: Inspect and Verify: Coursera
  • Quality Improvement in Healthcare: Imperial College London

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