
IIMA - IIM Ahmedabad
Skills you'll gain: Mindfulness, Self-Awareness, Personal Development, Stress Management, Compassion, Mental Health, Emotional Intelligence, Resilience, Relationship Building, Psychology, Empathy, Behavioral Health, Cultural Responsiveness, Physiology
Intermediate · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Employee Onboarding, Customer experience improvement, Company, Product, and Service Knowledge, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Operational Excellence, Product Knowledge, Customer Insights, Smart Goals
Beginner · Course · 1 - 3 Months

American Psychological Association
Skills you'll gain: Self-Awareness, Relationship Building, Personal Development, Psychology, Relationship Management, Self-Motivation, Emotional Intelligence, Cultural Diversity, Behavior Management, Human Relations Movement, Decision Making, Goal Setting, Sociology, Social Sciences, Interpersonal Communications, Cognitive flexibility, Critical Thinking, Mindfulness, Research, Case Studies
Beginner · Specialization · 3 - 6 Months

American Psychological Association
Skills you'll gain: Stress Management, Resilience, Writing, Literacy, Editing, Mental Health, Mindfulness, Learning Strategies, Human Learning, Mental Concentration, Proofreading, Physiology, Productivity, Psychology, Self-Awareness, Emotional Intelligence, Time Management, Cognitive Behavioral Therapy, Critical Thinking, Scientific Methods
Beginner · Specialization · 3 - 6 Months

American Psychological Association
Skills you'll gain: Relationship Building, Relationship Management, Psychology, Human Relations Movement, Interpersonal Communications, Cultural Diversity, Research, Behavioral Management
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer and Client Support, Customer Service, Non-Verbal Communication, Customer Support, Brand Loyalty, Personal Development, Personalized Service, Emotional Intelligence, Customer Inquiries, Customer Relationship Building, Relationship Building, Customer Engagement, Advocacy, Communication Strategies, Professional Development, Competitive Analysis
Beginner · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months
Skills you'll gain: Mediation, Conflict Management, Team Building, Emotional Intelligence, Collaboration, Negotiation, Team Management, Empathy & Emotional Intelligence, De-escalation Techniques, Root Cause Analysis, Empathy, Discussion Facilitation, Communication, Constructive Feedback, Active Listening
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Strategic Partnership, Sales Management, Sales Strategy, Software As A Service, Business Development, Timelines, Return On Investment, New Business Development, Campaign Management, Marketing Analytics, Performance Analysis, Key Performance Indicators (KPIs), Value Propositions, Revenue Management, Business Metrics, Negotiation, Decision Making, Financial Analysis
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Labor Law, Contract Review, Arbitration, Contract Negotiation, Law, Regulation, and Compliance, Contract Compliance, Workers Compensation, Legal Risk, Compensation Management, Case Law
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Goal Setting, Personal Development, Self-Awareness, Positivity, Self-Motivation, Mindfulness, Optimism, Cognitive flexibility, Resilience, Psychology
Mixed · Course · 1 - 3 Months