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In diesem Kurs gibt es 3 Module
This course provides you with tools and insights for managing a crisis from a leadership perspective. If you are a leader, or work for one, you will benefit from our examination of issues management, which looks for trends that likely signal impending organizational crisis and then devising approaches to help leadership avoid that crisis. You'll also see the dominant leadership styles in organizations and how those styles affect leaders' abilities to manage a crisis. You'll see something rarely discussed in detail: what to do if you get called into a discussion with a leader about how to manage a crisis. You'll see effective, and not so effective, approaches for advising a leader encountering a crisis. You'll hear from professionals who handle leadership and organizational crises so that you can be better positioned to advise leadership confronting a crisis. As such, this course, via structured learning activities (video lectures and quizzes), will help prepare you for the near certainty that whatever organization you work for (or want to work for) will encounter a crisis.
How can we prevent a crisis? There is a way to get ahead of a crisis. It’s called issues management, and you’ll learn the basics of it in this module.
Das ist alles enthalten
9 Videos2 Lektüren1 Aufgabe
Infos zu Modulinhalt anzeigen
9 Videos•Insgesamt 108 Minuten
Introduction to the Course•10 Minuten
What Are Issues? Why Do We Want to Identify Them?•10 Minuten
The Steps of Issues Management – Issue Identification•11 Minuten
The Steps of Issues Management – Issue Analysis•11 Minuten
The Steps of Issues Management – Issue Change Strategy Options•8 Minuten
The Steps of Issues Management – Evaluation•7 Minuten
Interview: Why Issues Management is Important - Part 1 Taylor Voges•14 Minuten
Interview: Why Issues Management is Important - Part 2 Taylor Voges•15 Minuten
Interview: Why Issues Management is Important - Part 3 Taylor Voges•21 Minuten
2 Lektüren•Insgesamt 6 Minuten
Course Updates and Accessibility Support•1 Minute
Who Are Opinion Leaders?•5 Minuten
1 Aufgabe•Insgesamt 60 Minuten
Module 1: The Basics of Issues Management Quiz•60 Minuten
Crisis Management and Crisis Communication Consulting
Modul 2•2 Stunden abzuschließen
Moduldetails
There are a wide range of leadership styles that managers can bring to an emerging crisis. You may be called upon to interact with management to help manage a crisis. In this module, we examine the main styles and what strengths and weaknesses they may bring to a crisis.
Das ist alles enthalten
5 Videos1 Lektüre1 Aufgabe
Infos zu Modulinhalt anzeigen
5 Videos•Insgesamt 68 Minuten
The Major Leadership Styles•13 Minuten
Leadership Approaches During a Crisis•12 Minuten
Interview: Leadership Styles and Crisis - Part 1 Alex Merceron•16 Minuten
Interview: Leadership Styles and Crisis - Part 2 Alex Merceron•14 Minuten
Interview: Leadership Styles and Crisis - Part 3 Alex Merceron•13 Minuten
1 Lektüre•Insgesamt 15 Minuten
YouTube Video: James E. Burke •15 Minuten
1 Aufgabe•Insgesamt 30 Minuten
Module 2: Crisis Management and Crisis Communication Consulting Quiz•30 Minuten
Best Consulting Practices
Modul 3•3 Stunden abzuschließen
Moduldetails
You may get called into discussion with leadership about how to manage a crisis. What do you do? In this module, we share with you some approaches that allow you to support leadership effectively.
Das ist alles enthalten
7 Videos1 Lektüre1 Aufgabe
Infos zu Modulinhalt anzeigen
7 Videos•Insgesamt 89 Minuten
How to Orient Yourself as a Consultant•11 Minuten
What to Do When Consulting Leadership - Part 1•10 Minuten
What to Do When Consulting Leadership - Part 2•11 Minuten
The Power of Assumptions•13 Minuten
Interview: Consulting Leadership During a Crisis - Part 1 Alex Mayhew•15 Minuten
Interview: Consulting Leadership During a Crisis - Part 2 Alex Mayhew•16 Minuten
Interview: Consulting Leadership During a Crisis - Part 3 Alex Mayhew•14 Minuten
1 Lektüre•Insgesamt 5 Minuten
Best Practices for Using Empathy in Crisis Communication•5 Minuten
1 Aufgabe•Insgesamt 75 Minuten
Crisis Management and Crisis Communication Consulting Summative Course Assessment•75 Minuten
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Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.