By the end of the specialization, you will be able to:

• Prepare others for growth-mindset feedback and deliver it to them.

• Manage upward by preparing your superior to receive growth-mindset feedback from you.

• Build appropriate relationships to appreciate coworkers as people beyond the workplace.

• Use different tactics to eliminate or avoid common biases in group settings.

Praktisches Lernprojekt

People need feedback, and they need people they can trust. You can help your teammates grow and become more effective at their jobs — but you first need to prepare them for it. You need to build coaching relationships with those above and below you in the workplace, and you need to be able to think up and communicate feedback without bias. Luckily, you can learn these coaching skills from this specialization. With the expertise of Dr. Elissa Adame from ASU’s Hugh Downs School of Human Communication, the Feedback and Coaching specialization will put the tools, knowledge and strategies of effective feedback directly into your hands. You’ll learn the fundamentals and get acquainted with your coaching toolkit. Then, you’ll directly apply them in hands-on scenarios.