Podcast

Strive to Thrive: Strategic Alignment and Measurement in AI Skill Development

AI is reshaping the workplace, making upskilling crucial for success. In our latest podcast episode, Raghav Gupta sits down with Harjeet Khanduja, Senior VP of HR at Reliance Jio, to discuss how to align AI skill development with business goals.

Key takeaways from this episode:

  • AI’s impact: By 2025, up to 85 million jobs may be displaced, but 97 million new roles could emerge*. Upskilling is vital for staying ahead.
  • Strategic skills alignment: AI training should reinforce business goals like customer loyalty and productivity. Examples include Unilever’s success in reducing time-to-hire by 75%.
  • Cultural shift: Successful AI adoption requires promoting self-directed learning through platforms like Coursera.
  • Measuring impact: Focus on organizational improvements like customer satisfaction, rather than individual outcomes.
  • Avoiding pitfalls: Tackle challenges like resistance to change and 'Training Managers Syndrome' for effective implementation.

Discover how to harness AI for growth and innovation. Tune in for more insights.

*IBM: AI will necessitate employees to reskill in the next 3 years (ETHRWorld, August 2023)

Speakers:

Harjeet Khanduja

Senior Vice President Human Resources at Reliance Jio

Raghav Gupta

Managing Director, Asia Pacific at Coursera