Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

SkillsBooster Academy
Compétences que vous acquerrez: Prompt Engineering, Email Marketing, Email Automation, Microsoft Copilot, Marketing Automation, Data Ethics, Customer Analysis, Generative AI, Search Engine Optimization, Content Marketing, Google Gemini, Prompt Patterns, Multimodal Prompts, ChatGPT, Search Engine Marketing, Digital Marketing, Deepseek, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Sales
Débutant · Spécialisation · 3 à 6 mois

Coursera
Compétences que vous acquerrez: Email Automation, Google Sheets, Automation, Business Process Automation, Google Workspace, Gmail, Workflow Management, Greeting Customers, Operations Management, Order Fulfillment
Intermédiaire · Projet Guidé · Moins de 2 heures

HubSpot Academy
Compétences que vous acquerrez: Sales Presentation, Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Sales Development, Lead Generation, Employee Onboarding, Sales Operations, Sales, Dashboard, Customer Success Management, Business Reporting, Content Marketing
Débutant · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Benchmarking, Sales Strategy, Business Development, Market Research, Sales, Market Opportunities, Change Management, Innovation, Market Analysis, Performance Measurement, Consumer Behaviour, Customer Analysis, Target Market, Business Strategy, Needs Assessment
Intermédiaire · Cours · 1 à 4 semaines

Macquarie University
Compétences que vous acquerrez: Sales Presentations, Value Propositions, Selling Techniques, Entrepreneurship, Sales Strategy, Social Media Marketing, Digital Media Strategy, Sales, Storytelling, Prospecting and Qualification, Social Media Campaigns, Social Media Strategy, Marketing Strategies, Oral Expression, Data-Driven Decision-Making, Customer Insights, New Business Development, Presentations, Customer Analysis, User Research
Débutant · Cours · 1 à 3 mois
LearnQuest
Compétences que vous acquerrez: Closing (Sales), Sales Prospecting, Overcoming Objections, Sales, Prospecting and Qualification, Sales Process, Sales Strategy, Customer Relationship Management (CRM) Software, Lead Generation, Digital Brand Strategy, Negotiation, AI Personalization, Marketing Automation, Customer Engagement, Ethical Standards And Conduct, Law, Regulation, and Compliance, Cultural Sensitivity, Key Performance Indicators (KPIs), Cultural Diversity
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Consultative Selling, Verbal Communication Skills, Communication, Consumer Behaviour, Selling Techniques, Trustworthiness, Marketing Psychology, Communication Strategies, Customer Analysis, Persuasive Communication, Sales, General Sales Practices, Sales Strategy, Needs Assessment, Customer Relationship Building, Motivational Skills, Rapport Building, Customer Insights, Relationship Building, Empathy
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Overcoming Objections, Closing (Sales), Sales, Sales Strategy, Sales Process, Selling Techniques, Negotiation, Customer Success Management, Regional Sales, Marketing Automation, Customer Relationship Building, Customer Relationship Management, Customer Retention, Customer Engagement, Customer experience improvement, Personalized Service, Legal Technology, Contract Management, Document Management
Débutant · Cours · 1 à 4 semaines

SkillsBooster Academy
Compétences que vous acquerrez: Email Marketing, Lead Generation, Email Automation, Customer Relationship Management (CRM) Software, Performance Metric, Sales Pipelines, Digital Marketing, Copywriting, Customer Support, Customer Engagement, Data Pipelines, Compliance Management, Revenue Cycle Management, Generative AI, Design and Product, Product Design, Law, Regulation, and Compliance, Artificial Intelligence, Design Elements And Principles, Statistics
Débutant · Cours · 1 à 3 mois

University of London
Compétences que vous acquerrez: Entreprises durables, Relations internationales, Opérations commerciales, Planification du marketing, Marketing stratégique, Gestion des opérations, Comportement du consommateur, Éthique des affaires, Stratégies de marketing, Excellence opérationnelle, Conception du processus, Entreprises, Marketing, Marketing basé sur les données, Stratégie et techniques de marketing, Culture, Finance internationale, Analyse concurrentielle, Opérations, Sciences sociales
Débutant · Spécialisation · 3 à 6 mois

Dell
Compétences que vous acquerrez: Rapport Building, Sales Presentation, Digital Transformation, Selling Techniques, Data Centers, General Sales Practices, Customer Relationship Building, Customer Insights, Consultative Selling, Sales Development, Sales, Sales Training, Customer Analysis, Technical Sales, Prospecting and Qualification, Outside Sales, Sales Strategy, Inside Sales, Technical Communication, Communication
Débutant · Cours · 1 à 4 semaines

Zoho Corporation
Compétences que vous acquerrez: Sales Process, Sales, Sales Management, Sales Development, Sales Pipelines, General Sales Practices, Sales Presentations, Customer Relationship Management (CRM) Software, Prospecting and Qualification, Interviewing Skills, Portfolio Management
Débutant · Cours · 1 à 4 semaines