Many organizations with websites are using chatbots to engage with customers. While this strategy has proved profitable and efficient, there are ethical issues that can arise if users are unaware that their interaction is with an AI bot and not a human.
Expérience recommandée
Ce que vous apprendrez
Describe the roots and evolution of AI chatbots in modern business so the learner can assess current applications and use cases.
Demonstrate the importance of ethics in technology and, specifically, in the application of AI Chatbots.
Assess the current state of data privacy, consent, and transparency in modern business AI implementations.
Illustrate the significance of bias and fairness in AI-powered chatbots.
Compétences que vous acquerrez
- Catégorie : Appraising
- Catégorie : Critiquing
- Catégorie : implementing
- Catégorie : Analyzing
- Catégorie : Identifying Leads
Détails à connaître
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Il y a un module dans ce cours
This course will take the learner through the evolution of chatbots, so they are equipped with an appropriate sense of incremental improvements. Next, the course will guide the learners to recognize the ethical implications of chatbot usage from the perspectives of bias, fairness, data privacy and consent.
Inclus
15 vidéos6 lectures1 devoir
Instructeur
Offert par
Recommandé si vous êtes intéressé(e) par Marketing
Fred Hutchinson Cancer Center
Google Cloud
Google Cloud
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