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MS-102: Microsoft 365 Administrator

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MS-102: Microsoft 365 Administrator

Name: MS-102: Microsoft 365 Administrator
Rating: 4.6 (20 reviews)

Instructeur : Packt - Course Instructors

2 208 déjà inscrits

Inclus avec

5 modules

Obtenez un aperçu d'un sujet et apprenez les principes fondamentaux.

20 avis

niveau Intermédiaire

Expérience recommandée

1 semaine à compléter

à 10 heures par semaine

Planning flexible

Apprenez à votre propre rythme

5 modules

Obtenez un aperçu d'un sujet et apprenez les principes fondamentaux.

20 avis

niveau Intermédiaire

Expérience recommandée

1 semaine à compléter

à 10 heures par semaine

Planning flexible

Apprenez à votre propre rythme

Ce que vous apprendrez

Deploy and manage Microsoft 365 tenants, users, and licenses effectively.
Strengthen organizational security using Microsoft Defender and Azure AD.
Implement compliance strategies with Microsoft Purview and DLP policies.
Troubleshoot synchronization and authentication issues in Microsoft 365.

Compétences que vous acquerrez

Catégorie : Data Governance
Catégorie : Security Controls
Catégorie : Personally Identifiable Information
Catégorie : Threat Management
Catégorie : Multi-Tenant Cloud Environments
Catégorie : Data Security
Catégorie : Cloud Security
Catégorie : Authentications
Catégorie : Malware Protection
Catégorie : User Accounts
Catégorie : User Provisioning
Catégorie : Data Loss Prevention
Catégorie : Endpoint Detection and Response
Catégorie : Threat Detection
Catégorie : Multi-Factor Authentication
Catégorie : Endpoint Security

Outils que vous découvrirez

Catégorie : Role-Based Access Control (RBAC)
Catégorie : Active Directory
Catégorie : Azure Active Directory

Détails à connaître

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Évaluations

6 devoirs

Enseigné en Anglais

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Il y a 5 modules dans ce cours

Updated in May 2025.

This course now features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Master the essentials of Microsoft 365 administration with MS-102: Microsoft 365 Administrator. This course equips you with in-demand skills to deploy, manage, and secure a Microsoft 365 environment. From understanding the Microsoft 365 ecosystem to advanced security and compliance management, you'll gain the expertise to optimize productivity and protect organizational data. The course begins with an introduction to the Microsoft 365 platform, exploring its product portfolio, tenant creation, and domain management. Learn to monitor service health, manage licenses, and streamline user and group operations. Dive into privileged identity management and bulk user management for seamless organizational efficiency. Next, deepen your expertise in Azure Active Directory (Azure AD), implementing features like self-service password reset, multi-factor authentication, and conditional access. Address synchronization challenges and ensure robust identity protection. Transition into the powerful Microsoft 365 Defender, improving secure scores, responding to alerts, and configuring Defender for Endpoint to tackle security threats effectively. Finally, enhance compliance strategies with Microsoft Purview. Learn to manage sensitive data, apply retention and sensitivity labels, and implement advanced data loss prevention (DLP) mechanisms. This course empowers administrators to achieve organizational excellence and safeguard digital assets. Designed for IT professionals and system administrators, this intermediate-level course is ideal for those with basic knowledge of Microsoft 365 and Azure AD. Gain hands-on expertise and elevate your career in enterprise technology management.

In this module, we will introduce you to the overarching goals of the MS-102 course and provide a high-level overview of Microsoft 365. You'll gain insight into the fundamental concepts and understand the framework for the learning journey ahead.

Inclus

1 vidéo1 lecture

In this module, we will explore the foundational steps of deploying and managing a Microsoft 365 tenant. You'll learn about the Microsoft 365 product portfolio, tenant and domain creation, and key administrative tasks such as license management, user and group configuration, and service health monitoring. Advanced concepts like Privileged Identity Management and delegation will also be covered to ensure robust security practices.

Inclus

10 vidéos1 devoir

10 vidéosTotal 154 minutes

What is Microsoft 365?13 minutes
Create and Manage Tenants and Domains25 minutes
Service Health17 minutes
Monitor Adoption and Usage14 minutes
Create and Manage Users and Groups17 minutes
Manage and Monitor License Allocations13 minutes
Perform Bulk User Management15 minutes
Manage Roles and Role Groups13 minutes
Manage Delegation13 minutes
Implement Privileged Identity Management13 minutes

1 devoirTotal 15 minutes

Deploying and Managing a Microsoft 365 Tenant - Assessment15 minutes

In this module, we will focus on the critical aspects of identity implementation within Azure Active Directory (Azure AD). You'll learn to sync on-premises AD accounts with Azure AD, explore authentication methods, and configure security features such as password protection, identity protection, and Conditional Access. Advanced troubleshooting techniques and strategic planning for secure access policies will also be covered to ensure robust identity management.

Inclus

13 vidéos1 devoir

13 vidéosTotal 189 minutes

Using IdFix15 minutes
Use Azure AD Connect Cloud Sync24 minutes
Azure AD Connect15 minutes
Troubleshooting Synchronization16 minutes
Manage Authentication Methods19 minutes
Implement Self-Service Password Reset (SSPR)8 minutes
Implement Azure AD Password Protection9 minutes
Implement Multi-Factor Authentication10 minutes
Troubleshooting Authentication14 minutes
Plan for Identity Protection11 minutes
Implement Azure AD Identity Protection19 minutes
Plan Conditional Access Policies13 minutes
Implement Conditional Access Policies15 minutes

1 devoirTotal 15 minutes

Implementing Identity in Azure AD - Assessment15 minutes

In this module, we will explore the comprehensive security capabilities of Microsoft 365 Defender. You'll learn how to manage and respond to security alerts, threats, and compliance issues across the Microsoft 365 ecosystem. Through configuring policies, creating campaigns, and analyzing threat analytics, you'll enhance your organization's security posture. Additionally, you'll delve into Microsoft Defender for Endpoint, gaining insights on device onboarding and endpoint vulnerability management.

Inclus

13 vidéos1 devoir

13 vidéosTotal 162 minutes

Introducing Microsoft 365 Defender11 minutes
Improve the Microsoft Secure Score12 minutes
Respond to Alerts in MS 365 Defender14 minutes
Respond to Issues in Security and Compliance Reports9 minutes
Respond to Threats Identified in Threat Analytics11 minutes
Implement Policies and Rules15 minutes
Respond to Threats Identified in Defender for Office 36511 minutes
Create and Run Campaigns11 minutes
Unblock Users10 minutes
Introducing Microsoft Defender for Endpoint13 minutes
Onboard Devices to Defender for Endpoint17 minutes
Configure Defender for Endpoint Settings13 minutes
Respond to Endpoint Vulnerabilities15 minutes

1 devoirTotal 15 minutes

Managing Security with Microsoft 365 Defender - Assessment15 minutes

In this module, we will delve into Microsoft Purview, focusing on its role in managing compliance and protecting sensitive information. You will learn to configure sensitive info types, retention, and sensitivity labels to govern your organization's data. The module also covers implementing DLP policies for workloads and endpoints, along with strategies for monitoring and responding to DLP alerts to maintain a secure and compliant environment.

Inclus

6 vidéos3 devoirs

6 vidéosTotal 70 minutes

Introducing Microsoft Purview12 minutes
Manage Sensitive Info Types13 minutes
Implement Retention and Sensitivity Labels14 minutes
Implement DLP for Workloads17 minutes
Implement Endpoint DLP8 minutes
Review and Respond to DLP Alerts6 minutes

3 devoirsTotal 90 minutes

Full Course Practice Assessment15 minutes
Managing Compliance using Microsoft Purview - Assessment15 minutes
Full Course Assessment60 minutes

Instructeur

Évaluations de l’enseignant

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Packt - Course Instructors

Packt

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Packt

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Felipe M.

Étudiant(e) depuis 2018

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Jennifer J.

Étudiant(e) depuis 2020

’J'ai directement appliqué les concepts et les compétences que j'ai appris de mes cours à un nouveau projet passionnant au travail.’

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Étudiant(e) depuis 2021

’Lorsque j'ai besoin de cours sur des sujets que mon université ne propose pas, Coursera est l'un des meilleurs endroits où se rendre.’

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Avis des étudiants

5 stars
65 %
4 stars
30 %
3 stars
5 %
2 stars
0 %
1 star
0 %

Affichage de 3 sur 20

Révisé le 15 juil. 2025

The course was easy to follow, the teaching was clear, and the information was useful. More hands-on assignments would be an added benefit.

Révisé le 30 nov. 2025

excellent learning tools. you need to bring it up to date, 3 years is a lifetime for MS

Révisé le 2 nov. 2025

A very good Course and the both Edutainer r greatest, recommended very much and the learning way will helpful.

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Foire Aux Questions

Yes, you can preview the first video and view the syllabus before you enroll. You must purchase the course to access content not included in the preview.

If you decide to enroll in the course before the session start date, you will have access to all of the lecture videos and readings for the course. You’ll be able to submit assignments once the session starts.

Once you enroll and your session begins, you will have access to all videos and other resources, including reading items and the course discussion forum. You’ll be able to view and submit practice assessments, and complete required graded assignments to earn a grade and a Course Certificate.