Susanna Sancassani is the Managing director of METID (Methods and Innovative Technologies for Learning) at the POLITECNICO DI MILANO where she was professor in the PhD course of “Innovative teaching skills”, “Progettazione multimediale”, “Progettazione di servizi multimediali” and “Progettazione e sviluppo di corsi di e-learning”. She is a member of the scientific committee of SieL (Italian scientific society for e-learning) and coordinator of the table "Digital ecosystems for learning innovation" of CRUI. She is in charge of teacher training on learning innovation at the Politecnico di Milano. In collaboration with other colleagues at the Politecnico, has published “Costruire servizi digitali” (Milan, Apogeo, 2003), “Il bit e la turaruga” (Milan Apogeo, 2004) and, with Federica Brambilla and Paolo Marenghi, “e-Collaboration: il senso della Rete” (Milan, Apogeo 2011).