In this unit the participants learn about three essential concepts: First they will learn more about the different audiences at which accessibility may be aimed and the different types of access support they might need. Second, the concepts of ‘inclusion’ and ‘accessibility’ will be introduced and, more in particular, they will learn how these can be defined. Finally, this unit looks at legislation on inclusion and accessibility. More in particular, the participants will learn about the various types of international and European legislation on inclusion and accessibility.

Unit 3 “Venue Accessibility” addresses barriers to access to cultural venues and how to remove them. Buildings such as theatres or opera houses or open-air venues used for festival purposes should be as accessible as possible. Based on a distinction between different venue types, this unit covers the accessibility chain, the FFZ principle, the accessibility of indoor and outdoor locations as well as temporary locations. Furthermore, it addresses forms of wayfinding, signs, maps and accessibility information as well as adaptations of the venue and assistance animals. Finally, it provides recommendations for assessing and improving venue accessibility.

This unit is about putting the knowledge about the access facilities presented in Unit 3a into practice, and covers the general and specific practical steps involved in implementing the access facilities in advance of the event, on the day of the event and after the event.

In this unit you will learn about communicating and promoting accessibility, some may say “accessibility PR”. More in particular, you will learn to identify the relevant stakeholders and suggest strategies to involve them. You will learn what an accessibility policy for a cultural event or venue is and how to implement it. You will learn how to promote accessibility for a cultural event or venue, using both traditional and online media in an accessible way.

In this unit, the participants learn about managing accessibility in a cultural venue or on a cultural event. They learn to plan and coordinate, they learn to communicate about accessibility and gather user feedback to be able to look into some aftercare. While managing these things they also think about solving conflicts and managing a team of coworkers. In the different learning materials of which the unit is composed, the participant is presented with charts to help managing the accessibility and with tips and tricks to do so via reading materials and video lessons.