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Learner Reviews & Feedback for Brand Management: Aligning Business, Brand and Behaviour by University of London

4.9
stars
7,378 ratings

About the Course

Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to customers - to brands as a customer experience delivered by the entire organisation. The course offers a brand workout for your own brands, as well as guest videos from leading branding professionals. The aim of the course is to change the conception of brands as being an organisation's visual identity (e.g., logo) and image (customers' brand associations) to an experience along "moments-that-matter" along the customer journey and, therefore, delivered by people across the entire organisation. Brands are thus not only an external promise to customers, but a means of executing business strategy via internal brand-led behaviour and culture change. You will learn and practice the following skills: 1. How to build brands from a broad organisational perspective 2. How to lead brand-led culture change with human resource practices at the core (i.e., brand as a lever and not just an outcome) 3. How to build brands in multi-brand companies, across cultures and geographies 4. How to measure brand health in new ways, that is, internally in addition to externally 5. How to value and capture returns to brands across the organisation - introducing the new concept of employee-based brand equity - and how this is different from the valuation of brands as intangible assets. This course allows you to develop the following aspects of yourself: 1. Head. Gain a deeper understanding of the evolving practice of brand management, one that goes further than practiced in most organisations today 2. Heart. Be motivated to engage in delivering your own brands – regardless of where you are in your organisation – thereby creating superior value for customers and for your organisation 3. Hands. Translate learnings into action. As Confucius is supposed to have said: “I hear and I forget. I see and I remember. I do and I understand.”...

Top reviews

SS

Oct 22, 2020

Professor Nader has been immensely helpful in bringing about a change in the way I viewed Brand Management. The course is well-framed with lots of good examples and interviews. A wonderful experience.

MS

Mar 16, 2021

Wonderful! Professor Tavassoli did a wonderful job of breaking down the business, brand & behaviour alignment process.

Very insightful. I thoroughly enjoyed it and learned a lot. Thank you so much!

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726 - 750 of 2,659 Reviews for Brand Management: Aligning Business, Brand and Behaviour

By Joana M C d S

May 3, 2023

The professor is very dynamic, the examples shown are really interesting. Here we learn a lot about the alignment needed between the 3 B's. I really liked it

By Aditya S

May 2, 2021

This course really helped me to understand how brand management works and the examples taken throughout the MOOC really made it an interesting course to study

By Pawel B

Dec 14, 2020

Well, what score do you expect when the tutor teaches about how to make a positive consumer experience. Really nice course I really feel like I learned a lot.

By Amit S

Jul 13, 2020

Great insights about branding, business and behaviour along with some other important aspects which are generally missed through conventional business models.

By Nicola N

Apr 14, 2020

It will sound awkward, but i got emotional on the last video where the Prof. end the course with a summary of the course and with the greetings! Great course!

By Nikolett G

Apr 30, 2023

This course is amazing! It is helpful, fun and includes great examples from successful brands like Disney, Lush and Volvo. I highly recommend it to everyone.

By Jordi Z

Jan 13, 2021

this is a wonderful course! I learned a lot about branding and how to apply it to my business in a way that will have an immediate impact on my organization.

By Andrea A Z

Aug 5, 2020

I am not involved in the area of brand management but, it was so easy to understand and helpful of the concepts and examples viewed. I recommend this course.

By Neha S

Jun 28, 2020

This course is really good and it has definitely gave me the idea of brand handling and how we can go deeper to make our brand successful.

Thank you Coursera.

By Evelina N

Jan 25, 2019

Excellent course. It really gives you the essence of branding and makes you see brands from a different perspective. The assignments are an amazing exercise.

By Felix I

Feb 2, 2023

This was an absolute joy to learn. The courses were detailed, current, and seamless. Thank you for the opportunity to glean from your wealth of experience.

By Nirali S

Apr 26, 2022

I am really surprised with the amount of knowledge that I could learn with this course. Very comprehensive and well planned and well taught MOOC. Thank you!

By Umang

Jan 3, 2022

It's really helpful course.Not only it helps you to understand brand management but the examples given by instructor also helps to understand it practically

By Alberto M

Nov 2, 2020

Definitely a great, insightful course. Prof. Nader Tavassoli is truly amazing and really crafted this course around LBS brand's purpose. Highly recommended.

By Natalia R

Aug 4, 2020

This has been a great course and experience! Professor Tavassoli is very knowledgeable and his lessons contained many examples that made clearer the topics.

By JABIR M P

Jul 12, 2024

Its opened up a holistic yet actionable strategies to build and manage a successful brand. This course helped me to widen my understanding on the branding.

By Jordan B

Nov 29, 2022

Fantastic course. The course helped us find real meaning in our brand, create a brand purpose and create internal behaviors to deliver on the brand promise

By Kshitij S

Jul 18, 2022

Absolutely brilliant course. The live industry examples given with people from the industry were amazing. Learnt so much with this course. Thanks to LBS!!!

By Sarah

Nov 28, 2021

Professor Tavassoli is very knowledgeable and explains each concept in great depth. He made it very easy to understand and the information was interesting.

By April R

Aug 9, 2021

This was my very first business class and I've learned so much about what goes on behind the scenes of a company to get their products branded! Thank you!

By Jiwon L

Jul 27, 2021

Highly insightful and instructive course to learn and practice brand management. Huge thanks to professor Tavassoli and the Coursera team for the lectures.

By Marusia K

Sep 30, 2020

Amazing course! All the lectures were interesting and the instructor is great. I’ve got lots of new insights, so this program was definitely useful for me!

By niloufar e

Dec 14, 2022

That was a great opportunity for me to get know the best companies branding strategies and learn the new ways which lead us to be different in this field.

By Danish K K

May 8, 2022

It was a great course. i have learned a lot about how branding works and why is branding so much important.

This course has definitely upgraded my skills.

By Christine M

Mar 29, 2022

The lecturer was so thorough and took time to demystify every sub topic. I enjoyed the exercises and the peer reviews taught me alot from other students.