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Learner Reviews & Feedback for Brand Management: Aligning Business, Brand and Behaviour by University of London

4.9
stars
7,381 ratings

About the Course

Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to customers - to brands as a customer experience delivered by the entire organisation. The course offers a brand workout for your own brands, as well as guest videos from leading branding professionals. The aim of the course is to change the conception of brands as being an organisation's visual identity (e.g., logo) and image (customers' brand associations) to an experience along "moments-that-matter" along the customer journey and, therefore, delivered by people across the entire organisation. Brands are thus not only an external promise to customers, but a means of executing business strategy via internal brand-led behaviour and culture change. You will learn and practice the following skills: 1. How to build brands from a broad organisational perspective 2. How to lead brand-led culture change with human resource practices at the core (i.e., brand as a lever and not just an outcome) 3. How to build brands in multi-brand companies, across cultures and geographies 4. How to measure brand health in new ways, that is, internally in addition to externally 5. How to value and capture returns to brands across the organisation - introducing the new concept of employee-based brand equity - and how this is different from the valuation of brands as intangible assets. This course allows you to develop the following aspects of yourself: 1. Head. Gain a deeper understanding of the evolving practice of brand management, one that goes further than practiced in most organisations today 2. Heart. Be motivated to engage in delivering your own brands – regardless of where you are in your organisation – thereby creating superior value for customers and for your organisation 3. Hands. Translate learnings into action. As Confucius is supposed to have said: “I hear and I forget. I see and I remember. I do and I understand.”...

Top reviews

SS

Oct 22, 2020

Professor Nader has been immensely helpful in bringing about a change in the way I viewed Brand Management. The course is well-framed with lots of good examples and interviews. A wonderful experience.

MS

Mar 16, 2021

Wonderful! Professor Tavassoli did a wonderful job of breaking down the business, brand & behaviour alignment process.

Very insightful. I thoroughly enjoyed it and learned a lot. Thank you so much!

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1376 - 1400 of 2,659 Reviews for Brand Management: Aligning Business, Brand and Behaviour

By Kopal S

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Jun 26, 2020

Very informative and a real eye opener in terms of how we approach branding.

By Katarzyna K

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Jun 9, 2020

Brilliant course beautifully explained by the professor. Highly recommended.

By Manuel G

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May 3, 2020

This course changed my mindset, amazing content and the professor is awesome

By Victor A

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Apr 29, 2020

Very resourceful course, a great opportunity I will forever be thankful for.

By Suhasini G

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Jun 3, 2019

Such a great course! Loved learning from this teacher! Hope he releases more

By Uwem-obong E

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Oct 13, 2024

One of the best courses for students aspiring for business studies program.

By Catelyn Y

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Feb 16, 2022

I love how lecturer explain clearly and with clear examples and scenerios.

By Xolisile P

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Oct 8, 2021

Great lessons, clear explanations from the lecture and practical assignment

By Rida S

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Jul 9, 2021

It was an amazing course. I would recommend it to every business enthusiast

By Andrew Y S L

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May 8, 2021

Prof. Nader is so engaging and lively, love it. Really enjoyed this course.

By Andrew C

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Nov 23, 2020

An excellent course for anyone wanting to learn more about brand management

By Ashen L F

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Sep 12, 2020

Very interesting and good quality course. Thanks for coursera and lectures.

By Tanya P

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Jun 22, 2020

One of the best courses I have taken online. Very engaging and interesting.

By Tanmay G

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May 26, 2020

The assignments and lectures were structured in a proper way.. Lot to learn

By Adebowale A

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Apr 20, 2020

Quite educative course. easy to implement in train others in the work place

By Nandita C

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Feb 7, 2023

thanks for teaching and providing such a wonderful experience via learning

By Gursen c

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Oct 4, 2022

the best course i totally enjoyed every modules and videos so brilliant!!

By Liam C

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Jun 13, 2022

Very good and impressive course, it definitely improves my working skills.

By Shrabonee P

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Jan 22, 2022

It's a very useful and insightful course. Prof Tavasolli explains so well.

By Giancarlo B

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Sep 21, 2020

Clear and fun way to refresh my knowledge on Branding. Highly recommended.

By ahasan k p

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Jun 29, 2020

it was a great journey professor nadal was awesome. learned a lot from him

By Hitanshu B

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Jun 20, 2020

I had an excellent experience doing this program, thanks Coursera and LBS.

By Mariia S

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Mar 5, 2019

Lot's of insights I've got as well as got practical tools to use in my job

By Reynaldo C

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Feb 21, 2024

Amazing course, materials are perfect and the professor is just wonderful

By Margaret N

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Jan 24, 2023

Very insightful and educational course.Im grateful about the opportunity.