EXELLENT

amazing

Superb

great

ok

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The lecturer is really good and I highly recommend the course to everyone who wants to learn about Customer Experience. As someone who has been in CXM role for the past 2 years, the course was not advanced enough. I still learned how to improve things I knew and put some ideas into better perspective. Capstone project was a bit basic for me and I would have liked to have more challenging assignment at the end of the course.

The video are short but absolutely compelling to understand the topics. What's missing is concrete examples of how to apply so much theory successfully.

Missing there is also the feedback of the experts on how the students managed the assignments, which would be of great insight as it would be to have direct access to an expert for personal feedback.

Obviously in return of a fee.

Excelente curso, sin embargo estaría mejor si los videos estuvieran doblados al español ya que los subtítulos en español no están bien traducidos en cuanto a su redacción y en algunas situaciones en los subtítulos aparece (inaudible) en algunas palabras que el expositor menciona, produciendo que la idea se pierda.

This was an exceptional course! I l like how to course brought actual experts in the field to share their real experiences. I was hoping that the course touch base more into how the brand promise & value should be reflected on the journey and gave real examples just to connect the dots clearly. Thanks a lot!

Very insightful and very interesting to follow thanks to the video and lectures.

Thank you so much for this pleasant format provided by great professors.

Me pareció excelente el curso y muy bien explicados los temas, pero si podrían dar un poco más apoyo en las tareas sería mejor, como algunos ejemplos

Interesting, well done in general. I liked more the first chapter and in particular the project. Anyway, to sum up it's a good course.

einige Unterlagen (externe links) waren veraltet und bei den Hausaufgaben die Aufgabenstellung nicht immer klar.

Videos sind top.

I had hard times listen to your guest speakers . Their communication was not too good especially the branding guy

Great course. Really matching the brifge between Brand and Customer experience teamswithin an organization.

A reall insightful course. Topics covered in the course were very different from those taught in class.

I believe the course gets a bit tedious in the initial weeks.

Thank you, the course is very interesting and relevant!

Good teacher and very clear courses! Recommended

i found it very useful. thank u :)

no me gusto mucho

Great content

Great course !