This is two-hour project-based course teaches how to create a smart chatbot for your business using IBM Watson Assistant, and deploy it to live preview link. You will learn how to harness the power of AI to answer customer questions on multiple platforms. In this project, each step is demonstrated and you can follow along by repeating each step of the process. Take additional time after each step to make your conversation as robust as you desire.
Building Smart Business Assistants with IBM Watson
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Building Smart Business Assistants with IBM Watson
Instructor: Mohammed Al Mousa
10,672 already enrolled
Included with 
Learn, practice, and apply job-ready skills with expert guidance
4.6
(459 reviews)
Beginner level
Recommended experience
2 hours
Learn at your own pace
Hands-on learning
What you'll learn
Creating an IBM Cloud account and configure the Watson’s Assistant to capture customer goals, business, entities, and dialogs.
Deploy the an IBM Watson Assistant to interact with online customers.
How to build meaningful dialogs in Watson's Assistant.
Skills you'll practice
Details to know
Shareable certificate
Add to your LinkedIn profile
Taught in English
No downloads or installation required
Only available on desktop
See how employees at top companies are mastering in-demand skills
Learn, practice, and apply job-ready skills in less than 2 hours
- Receive training from industry experts
- Gain hands-on experience solving real-world job tasks
- Build confidence using the latest tools and technologies
About this Guided Project
Learn step-by-step
In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:
Creating an IBM Cloud account and Watson’s Assistant.
Configuring a Watson's Assistant to capture customer goals from their input.
Building meaningful dialogs in Watson's Assistant.
Configuring IBMs Watson Assistant to extract objects from customers input.
Deploying a live version of your Watson Assistant to interact with online customers.
Recommended experience
Iinternet Usage, Cloud Computing, Customer Service.
5 project images
Instructor
Instructor ratings
4.0 (32 ratings)Offered by
How you'll learn
Skill-based, hands-on learning
Practice new skills by completing job-related tasks.
Expert guidance
Follow along with pre-recorded videos from experts using a unique side-by-side interface.
No downloads or installation required
Access the tools and resources you need in a pre-configured cloud workspace.
Available only on desktop
This Guided Project is designed for laptops or desktop computers with a reliable Internet connection, not mobile devices.
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Learner reviews
4.6
459 reviews
- 5 stars
72.33%
- 4 stars
20.26%
- 3 stars
3.26%
- 2 stars
1.74%
- 1 star
2.39%
Showing 3 of 459
AW
5
Reviewed on Dec 7, 2020
This guided project is very easy for begineers, go for it.
YS
5
Reviewed on Sep 25, 2020
this course was very much benificial for my learning and overall development
EA
5
Reviewed on Jul 31, 2023
it's a good choice for beginners to know about Business assistants, thanks.
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Frequently asked questions
Because your workspace contains a cloud desktop that is sized for a laptop or desktop computer, Guided Projects are not available on your mobile device.
Guided Project instructors are subject matter experts who have experience in the skill, tool or domain of their project and are passionate about sharing their knowledge to impact millions of learners around the world.
You can download and keep any of your created files from the Guided Project. To do so, you can use the “File Browser” feature while you are accessing your cloud desktop.