University of Colorado System
Business Intelligence Concepts, Tools, and Applications

Give your career the gift of Coursera Plus with $160 off, billed annually. Save today.

University of Colorado System

Business Intelligence Concepts, Tools, and Applications

Jahangir Karimi

Instructor: Jahangir Karimi

48,121 already enrolled

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
4.5

(631 reviews)

21 hours to complete
3 weeks at 7 hours a week
Flexible schedule
Learn at your own pace
88%
Most learners liked this course
Gain insight into a topic and learn the fundamentals.
4.5

(631 reviews)

21 hours to complete
3 weeks at 7 hours a week
Flexible schedule
Learn at your own pace
88%
Most learners liked this course

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

6 assignments

Taught in English

See how employees at top companies are mastering in-demand skills

Placeholder

Build your subject-matter expertise

This course is part of the Data Warehousing for Business Intelligence Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate
Placeholder
Placeholder

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

Placeholder

There are 5 modules in this course

Module 1 explains the role of computerized support for decision-making and its importance. It starts by identifying the different types of decisions managers face, and the process through which they make decisions. It then focuses on decision-making styles, the four stages of Simon’s decision-making process, and common strategies and approaches of decision-makers. In the next two lessons, you will learn the role of Decision Support Systems (DSS), understand their main components, the various DSS types and classifications, and how DSS has changed over time. Finally, in lesson 4, we focus on how DSS supports each phase of decision-making and summarize the evolution of DSS applications, and how they have changed over time. I recommend that you go to Ready Made DSS sites and use some of the DSS that are listed for various types of decisions. You will need to install MicroStrategy Desktop to analyze three stand-alone offline dashboards in a peer-evaluated exercise.

What's included

5 videos21 readings1 assignment1 peer review

Now that you understand the conceptual foundation of decision-making and DSS, in module 2 we start by defining business intelligence (BI), BI architecture, and its components, and relate them to DSS. In lesson 2, you will learn the main components of BI platforms, and their capabilities, and understand the competitive landscape of BI platforms. In lesson 3, you will learn the building blocks of business reports, the types of business reports, and the components and structure of business reporting systems. Finally, in lesson 4, you will learn different types of OLAP and their applications and comprehend the differences between OLAP and OLTP. You will need to use MicroStrategy Desktop to create compelling data visualizations to analyze data and acquire insights into business practices in a peer-evaluated exercise.

What's included

4 videos12 readings2 assignments1 peer review

This module continues on the top job responsibilities of BI analysts by focusing on creating data visualizations and dashboards. You will first learn the importance of data visualization and different types of data that can be visually represented. You will then learn about the types of basic and composite charts. This will help you to determine which visualization is most effective to display data for a given data set and to identify best practices for designing data visualizations. In lesson 3, you will learn the common characteristics of a dashboard, the types of dashboards, and the list of attributes of metrics usually included in dashboards. Finally, in lesson 3, you will learn the guidelines for designing a dashboard and the common pitfalls of dashboard design. You will need to use MicroStrategy Desktop Visual Insight to design a dashboard for a Financial Services company in a peer-evaluated exercise.

What's included

4 videos14 readings1 assignment1 peer review

This module focuses on how BI is used for Business Performance Management (BPM). You will learn the main components of BPM as well as the four phases of the BPM cycle and how organizations typically deploy BPM. In lesson 2, you will learn the purpose of the Performance Measurement System and how organizations need to define the key performance indicators (KPIs) for their performance management system. In lesson 3, you will learn the four balanced scorecard perspectives and the differences between dashboards and scorecards. You will also be able to compare and contrast the benefits of using a balanced scorecard versus using Six Sigma in a performance measurement system. Finally, in lesson 4, you will learn the role of visual and business analytics (BA) in BI and how various forms of BA are supported in practice. At the end of the module, you will apply these concepts to create a dashboard, blend it with external datasets, and explore various visualization capabilities to find insights faster in a peer-evaluated exercise.

What's included

5 videos9 readings1 assignment1 peer review

Module 5 covers BI maturity and strategy. You will learn different levels of BI maturity, the factors that impact BI maturity within an organization, and the main challenges and potential solutions for a pervasive BI maturity within an organization. The last lesson will focus on the critical success factors for implementing a BI strategy, BI framework, and BI implementation targets. Finally, in your summative project, you will use MicroStrategy visual analytics capabilities to analyze KPIs for a fast food company to find the causes of problems.

What's included

3 videos5 readings1 assignment1 peer review

Instructor

Instructor ratings
4.2 (42 ratings)
Jahangir Karimi
University of Colorado System
2 Courses53,486 learners

Offered by

Recommended if you're interested in Data Analysis

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Learner reviews

Showing 3 of 631

4.5

631 reviews

  • 5 stars

    62.95%

  • 4 stars

    27%

  • 3 stars

    5.80%

  • 2 stars

    1.88%

  • 1 star

    2.35%

JA
5

Reviewed on Oct 8, 2021

AN
5

Reviewed on May 29, 2016

JK
4

Reviewed on Jun 5, 2020

New to Data Analysis? Start here.

Placeholder

Open new doors with Coursera Plus

Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions