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The content of the course was great, the lectures were brief and to the point. I really liked the positive vibes of the main instructor and that we got the chance to see other significant speakers that discussed some important aspects of business communication.

Unfortunately, regarding the resources some links are no longer available. For example, in Week 1 in Resources for Working with and Managing a Virtual Team the 3-part blog series of "Cornell University study on virtual teams" are no longer available. Also, in the same week the link "for a fun infographic on sayings to keep a virtual team together" has expired. Regarding the Required Readings in Module 2 "The Power of In Person" directs us to another irrelevant link. Last but not least, the quizzes were a bit harder than usual. It is very disappointing that in case of wrong answer there is no feedback, especially when it is one of the courses that you have only one chance every 8 hours.

The course is very useful to get the complex question of "How do I talk to ---- in my work place in different situations?" answered. The instructors are great!

All in all this is a very useful course and I would definitely recommend that anyone who is relatively new to working (less than 3 years experience) should take it to learn the right way to communicate.

I took a star off only because a lot of the readings for the first and second week were not accessible because the website asked for payment. And some of the quiz questions could have been structured better.

Very nice skills to have and I am happy to have gone through it as, what may seem like an obvious subject, few people understand and actually use the skills. This could definitely get you more of an edge if you are looking to advance in your career. Rated 4 of 5 stars due to the fact that it is more of a surface level course then something to really dive into in itself. Otherwise, really great.

This online course is superb. I had the opportunity to explore 4 communication techniques which will be useful to enhance the way of my communication either verbal or virtual. I am so delighted and enthusiast to practice and try in the real situation with my executive, manager, peers and direct reports. AWESOME !

Although the course is very well paced and covered most of the aspects of communication, but I feel some important aspects of communication are missing. Yet the style of Prof.Patricia Bravo is very attractive and engaging.

The course is very beneficial to help improving the career especially facing the virtual communication era which is more and more utilized. This course provide a lot tips and trick for many types of communication.

Good tools, approaches, and guidance on communication with different people within an organization. The only drawback of this course is that it relies a lot on additional readings rather than lectures slides.

I think this course did a nice job of breaking things down into manageable pieces. The required readings were very helpful, but there was one link that was unclear what I was supposed to read on the link

Its an excellent course for understanding communication skills across hierarchy, intra departmental and outside department as well. Also it helps in understanding dealing with clients and executives.

Good one to let you lead & adopt a practical approach to engage in virtual communication, avoiding common communication errors & lead strategically by building relationship with teams.

Good course. COuld use some more concise wording and better definitions of terms such as "buying habits" and flexing communication. Some parts are just a bit confusing for no reason.

More interviews were few real-life scenarios are discussed will be useful. Patricia is one of the most expressive tutors on Coursera and her energy & enthusiasm is infectious.

Gives some worthwhile points to consider (including in the linked TED talks).

Downside: lots of monotone reading & only few videos. Quizes are phrased vaguely in some areas.

I enjoyed this course. I used it for personal development. It gave great tools and information to think about as a middle manager and how to properly communicate with