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This course is part of Microsoft Program Management Professional Certificate
Instructor: Microsoft
Included with
Recommended experience
Beginner level
This course is for anyone interested in program management, regardless of their prior experience.
Recommended experience
Beginner level
This course is for anyone interested in program management, regardless of their prior experience.
Gain insight into the significance of communication in alignment with the organization's strategic goals and business needs.
Describe cultural nuances affecting project communications and stakeholder engagements, fostering effective collaboration across cultural boundaries.
Explore the influence of organizational culture, structure, and governance on the decisions and outcomes of program management and project execution.
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October 2024
15 assignments
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In this course, you’ll learn about the vital role of communication in aligning with the organization's strategic goals and fulfilling its business needs. You'll learn to identify and address cultural nuances, fostering effective communication and collaboration across cultural boundaries to enhance project success. Additionally, you'll explore strategies for ensuring clarity, transparency, and alignment in project communications. You’ll also examine how organizational culture, structure, and governance influence project management decisions and outcomes. By recognizing the impact of these factors, you'll be better equipped to navigate complexities and implement strategies that align with the organization's overarching objectives.
After completing this course, you’ll be able to: • Discuss the importance of communication with the organization's strategic goals and business needs. • Discuss the impact of organizational culture, structure, and governance on project management decisions and outcomes. • Describe cultural nuances affecting project communications and stakeholder engagements in unique project environments. This is a great way to prepare for some useful certifications, such as PgMP - Program Management Professional from PMI, and MSP Practitioner - Managing Successful Programs from AXELOS. Note: This course is also part of the Microsoft Project Management Professional Certificate. If you've already completed this course as part of that program, your progress will be saved and will count towards your completion in this program.
This module provides a comprehensive exploration of PMP Communication and Stakeholder key concepts. You will delve into building trust and influence among Stakeholders, assessing stakeholder needs and developing effective communication strategies. From understanding core concepts to hands-on activities, you will gain the expertise needed for effective communication with stakeholders
11 videos9 readings6 assignments1 discussion prompt
In this module, you will explore the importance of managing communications in project management. The focus is on effective communication methods, conflict resolution techniques, and strategies for building consensus, all based on the principles of PMBOK 7, the Process Guide, and the Agile Practice Guide. Hands-on activities and quizzes are designed to reinforce theoretical knowledge, ensuring you are well-equipped to manage communications in project management.
12 videos7 readings6 assignments
In this module, you’ll put your skills into practice. You’ll reflect on the key learning points that you reviewed during the course and complete the final assessment and hands-on activity.
2 videos2 readings3 assignments1 discussion prompt1 plugin
Our goal at Microsoft is to empower every individual and organization on the planet to achieve more. In this next revolution of digital transformation, growth is being driven by technology. Our integrated cloud approach creates an unmatched platform for digital transformation. We address the real-world needs of customers by seamlessly integrating Microsoft 365, Dynamics 365, LinkedIn, GitHub, Microsoft Power Platform, and Azure to unlock business value for every organization—from large enterprises to family-run businesses. The backbone and foundation of this is Azure.
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This program is for you:
· If you want to switch to a career in the field of Program Management.
· If you are interested in the field of program management and just starting out. Earning a Microsoft Program Management certificate can help advance your career or help you address gaps in your knowledge, skills, and abilities.
You don’t need any background knowledge to take this Professional Certificate. Whether you’re just starting out or a professional in a relevant field, this program can be the right fit for you.
Whether you’re looking to start a new career or change your current one, Professional Certificates help you become job-ready. Apply your new skills on hands-on projects that showcase your expertise to potential employers and earn a career credential to kickstart your new career.
Program managers are skilled and organized professionals who oversee multiple related projects within an organization to ensure they work together effectively. They ensure all the projects align with the company’s goals, stay on track, and deliver the expected benefits. They coordinate between teams, manage resources, and handle any issues that arise, making sure the overall program is successful and meets its objectives.
Prepare for a career in the high-demand field of program management. The program management skills you learn in this program prepare you for an entry-level role as a program manager. This program also prepares you for a variety of other entry-level roles that require goal-driven problem-solving and strategic planning.
These roles include:
· Project Manager
· Program Manager
· Product Manager
· Scrum Master
· Project Coordinator
· Business Analyst
· Change Manager
· Operations Manager
· IT Project Manager
· Construction Project Manager
· Engineering Project Manager
This course is completely online. You can access your lessons, readings, and assignments anytime and anywhere via the web or your mobile device.
Yes. We highly recommend taking the courses of each certificate program in the order they are presented. The content in the courses builds on information from earlier courses. The final course contains a practice exam that assesses your knowledge of the content covered in the previous courses. As such, it makes the most sense to take the courses in the order they are presented.
It typically takes 4 months to complete the 7 courses. However, some learners may go through the content faster.
When you complete this Professional Certificate, you’ll have an understanding of the fundamental concepts of program management and how they apply to an enterprise environment including:
· Coordinating project managers with their teams through all phases of a successful program.
· Using predictive, agile, and hybrid approaches and tailored methodologies to determine which way of working is best for each program.
· Highlighting the success of a program and its impact on overall strategic organizational goals.
You will also be prepared to complete PgMP (Program Management Professional) from PMI and MSP (Managing Successful Programs) Practitioner - from AXELOS.
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
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