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Learner Reviews & Feedback for Mediation and Conflict Resolution by ESSEC Business School

4.7
stars
544 ratings

About the Course

Mediation is a crucial means to reaching peaceful and agreed solutions in today’s world – on an international, political, industrial, peace-keeping or social level. With the course you will be able to choose and lead a mediation process. You will gain a deeper understanding of workplace and international conflict resolution. Fundamentals of Negotiation are required to complete this MOOC. You can acquire them through our MOOC "Negotiation Fundamentals". After this course, you will be able to: Define what a mediation is and choose when to use it; List different types of mediation; Identify typical challenges and difficulties that most mediators face; Choose the adequate strategies within a repertoire of options; Identify the do’s and don’ts in mediation. This MOOC offers video lectures from leading experts, interactive questions, case studies, practice and graded quizzes. Designed as a logical follow on from the suite of ESSEC IRENE online courses in negotiation, this course about mediation and conflict resolution teaches a whole set of additional skills and approaches. Developed by one of Europe’s leading institutes of research and education in negotiation and mediation, ESSEC IRENE, this course provides you with a meaningful and effective bouquet of practical cases, tools, approaches and skills to put your mediation into high-impact practice....

Top reviews

DM

Dec 30, 2020

Very useful content explained in best possible way by bullet points and further narration - thanks to the faculty for preparing these modules

WW

Aug 3, 2022

Very informative. Touched on the basics and provided many practical examples to show how mediation is conducted in real life situations.

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126 - 129 of 129 Reviews for Mediation and Conflict Resolution

By Christina V

•

Apr 25, 2023

It was good course and abit challenging

By Philip J

•

Oct 21, 2024

Better contextual translation is needed. Some phraseology is just off, which results in having to read and re-read items to make sense of them. The "case studies" of international conflict at the end, did little to enhance the understanding and just seemed a bit random and out of date. The conflict in Ukraine is very different now.

By Ted M

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Mar 21, 2023

awful

By Shamli A

•

Sep 23, 2022

no