This course introduces you to the concept of conflict transformation and how it differs from conflict resolution, management, and prevention. We’ll see how conflict offers opportunities for constructive change, and we'll explore different tools and methods for engaging conflict constructively.
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There are 5 modules in this course
This module uncovers a deeper awareness of what conflict is, its underlying opportunities, and the concept of conflict transformation.
What's included
7 videos3 readings1 assignment1 peer review1 discussion prompt
This module looks at a self-assessment instrument, the conflict styles, and how your body and brain respond to conflict.
What's included
6 videos3 readings1 assignment1 peer review1 discussion prompt
This module explores conflict analysis and three analysis tools.
What's included
6 videos3 readings1 assignment1 peer review1 discussion prompt
This module will discuss mediation and circle processes and guidelines for facilitating or participating in one of these processes.
What's included
7 videos2 readings1 assignment1 peer review1 discussion prompt
This module covers strategies for dealing with conflict that is ongoing or seemingly erupts unexpectedly.
What's included
5 videos2 readings1 assignment1 peer review1 discussion prompt
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Recommended if you're interested in Business Essentials
L&T EduTech
University of Maryland, College Park
Coursera Project Network
University of Colorado Boulder
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Frequently asked questions
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