I love the structure of the course. The steps are easy to remember with the help of Kinetic Memorization. Overall, this course exceeds my expectation. Thank you.

After the course, i have a working model to solve any problem, large and small. I believe that i can use the problem-solving skills in all aspects of my work and life. Many thanks!

One of the greatest online courses I have ever taken. The instructor was much knowledgeable and engaging. I gained a lot from this course. Thank You so much!

I really enjoyed this course. Diane Davidson seems to be an expert at critical thinking. She made it easy to learn. Thank you.

I really enjoyed this course, it is informative and I enjoyed the way of explaining the training, in a simple way

It has been a great course as the shared tips and steps were practical and easy to apply. Nice and fun lecturer.

Thank you very very much Diane Davidson for teaching us with such thoughtfulness and wisdom! When I started the course, I didn't know how to deal with problems at all, not effectively. Yet here I am now, and can now do the 7 step problem-solving technique in my sleep. I was honoured to learn from you, and will be putting all the skills that I learn to good use in any situation that calls for it.

A topic I didn't think I needed support with, but can see myself using the methodology for problem solving. I recognized much of the methods as a participant in problem solving, but now I feel confident to take the lead to act as an agent of change, with the benefit of a structured model.

Many points touched upon were absent from the mind. But the real benefit has been made from the above. A lot of things have become clearer, especially after actually applying the Learning Points.

The instructor was knowledgeable and articulate, the course is cooked enough and tasty.

The instructor made the content interesting and conducive to learning! Thank you.

I am so greatful to learn. Thank you so very much Diane Davidson. I enjoyed each session and felt like not stopping. The further guidance of learning about critical thinking, problem solving, among others were so awesome, thank you once again for attached links to further study. I already started to practice the seven steps to problem solving in my personal life and professional environment which is helping me so much, to be honest, I have learned a lot and enjoyed Diane Davidson's lessons, you are a blessing, a very good couch. I love you.

Thank Coursera for the opportunity you give us learners to explore, learn more, add more skills into our lives, certifications too that are added on resume, words alone can not express my joy about Coursera, I continue to recommend it to my family, friends, at my work place. Thank you so very much for the services.

I wasn't expecting much when I enrolled in this course due to the length of the course being quite short; however, I completely blown away by the instructor, Diane Davidson. She simplified the concepts and taught them in a manner that even a 10 years old would be able to understand it. Her story-telling not only made the concepts easier to understand but also unforgettable. I can't see myself forgetting the 7 steps problem-solving method any time soon. Once again I would like to complement Diane Davidson for being an excellent instructor and all those who get to be her students are lucky to say the least.

Thank you so much for the whole time we passed through this, your teaching method was good, all tolls were available, your pronunciation was clear and the course with instructor was fun, on my side I enjoyed it and i didn't feel tired. This critical thinking skills was needed and it really gave me the clear image of where to improve. I learned some thing they said that "don't tell me where I stand, help me to get better". which means they are some critical feedback not feed to help you improve. thank once again.

Awesome prepared essentials that I really can recommend also for experienced managers as intensification and repetition.

I would recommend this course too to every employee as you learn how to deliver good decision-making templates for the management and how to handle decision-making templates appropriate as the decision maker in a motivating way to increase critical thinking in your organisation. I really had a wonderful time working on the lessons and had no difficulties to finish in time.

The instructor is exceptional throughout every video! She is an EXCELLENT educator! Her stories, involvement, and activities are SO ENGAGING! I loved the hand movement routine for the seven key elements to implement into critical thinking skills. I also LOVED how the course ended with her closing activity to express the application of the seven key elements. She is a great teacher to anyone who views this course. Five stars! 10/10! Highly recommend!

What I loved the most about this course was learning how to better engage feedback from others and how to better deliver feedback. I also enjoyed learning the process of how to better approach problem solving. Additionally, the self reflection exercises really gave me more insight into myself and into how I could improve my approach as a leader. I will definitely use what I learned here in the future.

Diane Davidson - University of California, Thank You for setting up 7 steps to Solve the problems for us. It's make easy to configure out the real problem is and growing up the positive atmosphere in the workplace to find out the solution alternatives by brainstorming and grouping the ideas and than selected the best alternative which knowing each advanteges & also disadvanteges.

Love this course. Ms. Diane is an exemplary instructor. I appreciated her presentation. The material was thoughtful, reflective and engaging. While we take 'thinking' as an autonomic response, it is vital to 'critically think' in today's work environment. I appreciated how she was expressive in her delivery of speech, tone, expression. She made this course enjoyable.

I found the tools useful and appropriate for critical thinking within the workplace for team collaboration techniques in reference to solving problems within the work environment. I especially liked the technique of "reframing", 3 solutions, and analyzing the advantages and disadvantages of each solution prior to presenting to the stakeholders.

This course teaches valuable methods on applying critical thinking into day-to-day and professional environments, to help approach developing problems with a calm and collected mind as an individual and as a team to ensure the most tangible solutions are given with a thoughtful process to back up future recommendations.

WOW! 7 Step Problem solving Approach. I am never forgetting any sooner. Also the teacher is so cheerful in explainations and teachings. Cannot wait to teach these gestures in my office and to my siblings. This program was much needed :) Don't think, you're gonna love it for sure!

Es un curso importante para varios frentes en la vida, tanto profesional como en la vida diaria. Ofrece información importante y herramientas sustanciales para el aprendizaje en la resolución de problemas. Es didactico y puede uno llevarlo a nuestro propio ritmo.

I found the course great and Diane really gets the message across. I would suggest giving a longer time for the additional reading. Some of the videos were almost an hour and I stopped them to take notes etc.

I really enjoyed the course

I enjoyed learning and memorizing the 7 steps to problem-solving. The professor did a very good job combing gestures with learning material which I appreciated as this is an online course. I think anyone could enjoy a course like this.

Great course. Can't wait to start using 7 step Problem Solving Model. I love kinetic memorisation technique - very useful!! Thank you Diane very much for your time to prepare this course and for sharing your knowledge!!!