PDCA: The Plan-Do-Check-Act Cycle
October 23, 2024
Article
New year. Big goals. Bigger savings. Unlock a year of unlimited access to learning with Coursera Plus for $199. Save now.
This course is part of Technology & Entrepreneurship Specialization
Instructor: Brent Sebold
Included with
Recommended experience
Beginner level
Restless employees, people who feel stuck, people who want to improve the status quo, anyone who wants to change the world.
Recommended experience
Beginner level
Restless employees, people who feel stuck, people who want to improve the status quo, anyone who wants to change the world.
Students will understand how to conduct marketplace conversations and learn the value of customer archetypes and personas to enhance ideas.
Add to your LinkedIn profile
5 assignments
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review
Curiosity guides the work that an innovator does. This curiosity is evidenced through action- through discussion with others, investigation within the marketplace, and understanding of consumers. You will conduct marketplace conversations and learn the value of customer archetypes and personas to enhance your ideas.
Welcome to Curiosity, A Necessary Ingredient for Success. This is the third course in “Reframing Your Mindset to Be a Tech Entrepreneur and Innovator.” In this course, you will develop your understanding of curiosity and how to take action with methods aligned with curiosity. As you get started, take a look at your notes on your ideas and the processes that go into the entrepreneurial process.
3 videos4 readings
Welcome to Module 1! This module is Marketplace Conversations. A marketplace conversation is a talk with potential customers to better understand their needs and pain points. In this sense, your customer IS your market, and conversation is a tool that helps you design effectively. A successful enterprise uses marketplace conversations, many of them, to deeply understand its customers and how to refine possible solutions. In this module, you will examine curiosity and how it connects to innovation.
1 video11 readings1 assignment2 discussion prompts
Welcome to Module 2! This module is The Value of Customer Archetypes and Personas. Knowing your customer is key and using customer archetypes and personas can help you target your solution. This in turn, increases your chances of building a solution that benefits your customers and succeeds in the market. Successful entrepreneurs know the value of customer archetypes and personas and uses them to develop their solutions. In this module, you will look at customer archetypes and how they can be used to influence innovation.
1 video6 readings1 assignment3 discussion prompts
Welcome to Module 3! This module is Insight as Innovation Currency. Insight, a deep understanding of a person or phenomenon, provides what you need to develop and refine your solution. Without insight, you risk wasting time, effort, and capital—and designing a product that serves no one. Therefore, an entrepreneur needs to be able to yield insight from marketplace conversations. In this module, you will learn about insight, including what it is, how it is derived, and how specific ventures have used it.
1 video5 readings1 assignment1 discussion prompt
Welcome to Module 4! This module is Human-centered Evidence of uCriosity. Communication is an important part of your work as an entrepreneur. Not only do you need to be able to gather insight from your customers, but you also need to share your story and findings with others. In this module, you will work to describe a problem effectively with appropriate detail.
3 videos6 readings2 assignments3 discussion prompts
Arizona State University has developed a new model for the American Research University, creating an institution that is committed to excellence, access and impact. ASU measures itself by those it includes, not by those it excludes. ASU pursues research that contributes to the public good, and ASU assumes major responsibility for the economic, social and cultural vitality of the communities that surround it.
Emory University
Specialization
University of Illinois Urbana-Champaign
Course
Arizona State University
Course
Coursera Instructor Network
Course
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Earn a degree from world-class universities - 100% online
Upskill your employees to excel in the digital economy
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.