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Learner Reviews & Feedback for Customer Relationship Management by Starweaver
194 ratings
About the Course
Customer Relationship Management (CRM) is a comprehensive course that explores various aspects of CRM, from data-driven strategies to
customer segmentation and loyalty programs. The course is designed in three stages, each building upon the previous one, and includes
self-paced learning with pre-recorded video lectures, exercises, and interactive quizzes. Real-world case studies and problem-solving exercises
are introduced in the Intermediate and Advanced stages to simulate real CRM challenges. The target audience for this program/course
includes: - Sales and Marketing Professionals: Learn to apply CRM principles to improve sales and marketing efforts, foster c...
customer segmentation and loyalty programs. The course is designed in three stages, each building upon the previous one, and includes
self-paced learning with pre-recorded video lectures, exercises, and interactive quizzes. Real-world case studies and problem-solving exercises
are introduced in the Intermediate and Advanced stages to simulate real CRM challenges. The target audience for this program/course
includes: - Sales and Marketing Professionals: Learn to apply CRM principles to improve sales and marketing efforts, foster c...
Top reviews
SS
Nov 16, 2023
Best Learning about how make a good relations with customers or clients and understand the basic techniques to develop a relation with customers.
O
Oct 22, 2024
The course is highly recommended for all customer service executives. It empowers you to do better and give the best in the business or the job.
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51 - 52 of 52 Reviews for Customer Relationship Management
By Gonzalo S
•Aug 15, 2024
An introduction to CRM. If you have been using a CRM for a while you will find the information as an overview. Would take an intermediate course on the topic.
By Andrew-John H
•Mar 20, 2025
Highly repetitive.