Emotional Vitality in a Dynamic Workplace

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Emotional Vitality in a Dynamic Workplace

This course is part of Vitality in a Dynamic Workplace Specialization

Instructor: Tyler Jameson, MBA, CPHR

Included with

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6 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

No prior experience required

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

6 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

No prior experience required

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Learn the skills and insights to harness your emotions, enhance your relationships, and cultivate a positive and productive work environment.
Learn how to identify and resolve workplace conflict using emotional intelligence skills.
Learn about the importance and benefits of workplace recognition, and effective recognition programs using emotional intelligence skills.

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

12 assignments

Taught in English

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This course is part of the Vitality in a Dynamic Workplace Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

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Gain a foundational understanding of a subject or tool
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Earn a shareable career certificate

There are 6 modules in this course

This course gives you easy access to knowledge and tools that will allow you to develop emotional intelligence in a work environment. Whether you work from home, or an office, you'll understand the importance of emotional vitality for building relationships and advancing your career. We will explore topics like emotional expedition, interpersonal dynamics, workplace stress, and recognition resonance to understand how to harness your emotions, enhance your relationships, and cultivate a positive and productive work environment.

In the dynamic world of work, emotional intelligence is the key to unlocking your full potential. This course will equip you with the skills and insights to harness your emotions, enhance your relationships, and cultivate a positive and productive work environment.

What's included

1 reading

In this module, you will learn about the concept and components of emotional intelligence and how it affects your work performance and relationships. You will also assess your emotional intelligence and identify areas for improvement.

What's included

6 videos15 readings3 assignments

6 videos Total 24 minutes

Emotional Intelligence Unleashed: Understanding EQ Introduction 2 minutes
Impact of EQ in Virtual Environments 5 minutes
Assess and Ascend: Developing Personal EQ Introduction 1 minute
How to Develop Your EQ 8 minutes
Workplace Implementation: Applying EQ Strategies Introduction 1 minute
Using EQ to Overcome Workplace Stress 8 minutes

15 readings Total 150 minutes

What is Emotional Intelligence? 10 minutes
The Power of Emotional Intelligence 10 minutes
The Five Domains of Emotional Intelligence 10 minutes
Six Indicators to Recognize EQ in Others 10 minutes
Reflection Activity 10 minutes
EQ, Does it Matter More Than IQ? 10 minutes
EQ, How Leaders Can Go From Good to Great 10 minutes
How Emotionally Intelligent are you? 10 minutes
The Business Case for EQ 10 minutes
Reflection Activity 10 minutes
Dealing with Coworkers through the use of EQ 10 minutes
How Emotionally Intelligent People Give Critical Feedback 10 minutes
EQ for Leadership Effectiveness 10 minutes
The Importance of EQ in Leadership 10 minutes
Reflection Activity 10 minutes

3 assignments Total 26 minutes

Knowledge Check - Lesson 1.1 6 minutes
Knowledge Check - Lesson 1.2 10 minutes
Knowledge Check - Lesson 1.3 10 minutes

In this module, you will learn how to identify and resolve workplace conflict using emotional intelligence skills. You will also explore creating a culture of understanding and harmony in your work environment.

What's included

3 videos11 readings2 assignments

3 videos Total 11 minutes

Spotting Conflict: Identifying Sources of Conflict Introduction 2 minutes
How to Identify Conflict Before it Escalates 8 minutes
Move to Resolution: Strategies for Harmony Introduction 2 minutes

11 readings Total 110 minutes

Conflicts of Interest in the Workplace 10 minutes
Comparing Conflict Resolution Models 10 minutes
Exploration of the Thomas-Kilmann Conflict Model 10 minutes
Exploration of the Interest Based Relational Approach to Conflict Resolution 10 minutes
Reflection Activity 10 minutes
When is the Right Time to Resolve a Conflict? 10 minutes
Four Things All Great Listeners Know 10 minutes
Assertiveness 10 minutes
The Do's and Don'ts Of Workplace Conflict 10 minutes
13 Tips for Handling Difficult Conversations with Tact 10 minutes
Reflection Activity 10 minutes

2 assignments Total 20 minutes

Knowledge Check - Lesson 2.1 10 minutes
Knowledge Check - Lesson 2.2 10 minutes

In this module, you will learn how to recognize and cope with workplace stress using emotional intelligence skills. You will also learn how to design stress-resistant workspaces that support your emotional well-being and vitality.

What's included

4 videos14 readings3 assignments

4 videos Total 12 minutes

Signs of Stress: Recognizing Workplace Stressors Introduction 2 minutes
Recognizing Signs and Symptoms of Stress in Yourself 7 minutes
Structured Coping: Mechanism for Resilience Introduction 2 minutes
Systematic Supports: Creating Stress Free Workplaces Introduction 1 minute

14 readings Total 140 minutes

Causes and Effects of Workplace Stress 10 minutes
The Link Between Stress and Memory 10 minutes
Understanding Burnout 10 minutes
Your Stress Can Make You Stronger 10 minutes
Reflection Activity 10 minutes
How to Handle Work From Home Stress 10 minutes
Becoming Mentally Strong 10 minutes
Building Resilience to Overcome Stress 10 minutes
How to Practice Mental First Aid 10 minutes
Reflection Activity 10 minutes
9 tips for Creating a Stressless WFH Setup 10 minutes
How to Practice Mindfulness at Work 10 minutes
The Surprising Source of Happiness 10 minutes
Reflection Activity 10 minutes

3 assignments Total 30 minutes

Knowledge Check - Lesson 3.1 10 minutes
Knowledge Check - Lesson 3.2 10 minutes
Knowledge Check - Lesson 3.3 10 minutes

In this module, you will learn about the importance and benefits of workplace recognition and how to craft effective recognition programs and approaches using emotional intelligence skills. You will also learn to recognize and appreciate yourself and others in the workplace.

What's included

4 videos10 readings2 assignments

4 videos Total 13 minutes

Dynamic Appreciation: Importance of Workplace Recognition Introduction 2 minutes
Recognition vs. Feedback 4 minutes
Intentional Recognition: Crafting Effective Programs Introduction 2 minutes
Why Employee Recognition Matters in Remote Work 5 minutes

10 readings Total 100 minutes

Different Types of Recognition at Work 10 minutes
How to Build a Culture of Appreciation 10 minutes
Why Peer Recognition Matters More Than You Think 10 minutes
What are we Recognizing 10 minutes
Reflection Activity 10 minutes
How to Give Effective Praise 10 minutes
Setting the Right Goals for Your Recognition Program 10 minutes
How to Design a Recognition Program That Drives Employee Engagement 10 minutes
Employee Recognition for Remote and Virtual Employees 10 minutes
Reflection Activity 10 minutes

2 assignments Total 20 minutes

Knowledge Check - Lesson 4.1 10 minutes
Knowledge Check - Lesson 4.2 10 minutes

In this module, you will learn how to review and design policies that support emotional well-being and vitality in the workplace. You will also learn how to train managers and employees on emotional support and wellness.

What's included

4 videos8 readings2 assignments

4 videos Total 13 minutes

Policy Primer: Understanding Emotional Well-being Policies Introduction 1 minute
What Should Be Included in an Emotional Wellbeing Policy 5 minutes
Managerial Methodologies: Training on Emotional Support Introduction 1 minute
How Flexible Work Arrangements Support Emotional Wellness 6 minutes

8 readings Total 80 minutes

How Employers can Make Emotional Wellbeing a Top Priority 10 minutes
We Need to Talk More About Emotional Wellbeing At Work 10 minutes
Understanding Your Emotional Health 10 minutes
Reflection Activity 10 minutes
How Some Employers are Broadening the Scope of Mental-Health Support 10 minutes
How to Talk to Someone Who Needs Support 10 minutes
Five Ways to Support Employee Emotional Wellness 10 minutes
Reflection Activity 10 minutes

2 assignments Total 20 minutes

Knowledge Check - Lesson 5.1 10 minutes
Knowledge Check - Lesson 5.2 10 minutes

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Instructor

Tyler Jameson, MBA, CPHR

University of Alberta

3 Courses 809 learners

Offered by

University of Alberta

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