This course is designed to introduce Sales Operations Specialists to the transformative capabilities of Generative Artificial Intelligence (GenAI). Participants will explore practical strategies to leverage GenAI in various sales operations tasks, enhancing efficiency, productivity, and strategic insights. Through a combination of discussions, demonstrations, and hands-on activities, participants will gain a deep understanding of how GenAI can be integrated into sales operations processes and decision-making. Whether you're an experienced sales operations specialist looking to stay ahead of the curve or an aspiring professional seeking to future-proof your skillset, this course provides a foundation that will empower you to unlock new levels of efficiency and strategic capability in your work.
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Recommended experience
What you'll learn
Identify the capabilities of GenAI relevant to sales operations tasks.
Evaluate the results of GenAI implementations in sales operations scenarios.
Develop strategies for responsible GenAI integration while maintaining human oversight and accountability.
Skills you'll gain
Details to know
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September 2024
1 assignment
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There is 1 module in this course
This course is designed to introduce Sales Operations Specialists to the transformative capabilities of Generative Artificial Intelligence (GenAI). Through a combination of discussions, demonstrations, and hands-on activities, participants will gain a deep understanding of how GenAI can be integrated into sales operations processes and decision-making.
What's included
6 videos4 readings1 assignment1 peer review
Instructor
Offered by
Recommended if you're interested in Machine Learning
Salesforce
Microsoft
West Virginia University
Fundação Instituto de Administração
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