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Learner Reviews & Feedback for GenerativeAI for Customer Success by Coursera Instructor Network

4.3
stars
11 ratings

About the Course

Did you know that companies using Generative AI in customer success see a significant improvement in customer satisfaction and operational
efficiency? Discover how you can leverage this technology to transform your customer success strategies. This short course empowers
customer success professionals and managers to enhance their strategies using Generative AI (GenAI) technologies. By completing this
course, you'll be able to apply advanced GenAI tools to streamline your customer support processes, improve customer engagement, and
increase overall employee satisfaction the very next day at work. By the end of this course, you will be able to: 1.Explain ho...
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1 - 1 of 1 Reviews for GenerativeAI for Customer Success

By Ewa G

•

Jan 26, 2025

Could not get better overview of GenAI function in CSM world