Learner Reviews & Feedback for GenerativeAI for Customer Success by Coursera Instructor Network
4.3
stars
11 ratings
About the Course
Did you know that companies using Generative AI in customer success see a significant improvement in customer satisfaction and operational efficiency? Discover how you can leverage this technology to transform your customer success strategies. This short course empowers customer success professionals and managers to enhance their strategies using Generative AI (GenAI) technologies. By completing this course, you'll be able to apply advanced GenAI tools to streamline your customer support processes, improve customer engagement, and increase overall employee satisfaction the very next day at work. By the end of this course, you will be able to: 1.Explain ho... ...
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By Ewa G
•
Jan 26, 2025
Could not get better overview of GenAI function in CSM world