This course is a beginner-level program that provides a comprehensive immersion into the world of digital marketing and social media strategies tailored specifically for the hotel industry. In this course, Learners will gain a solid understanding of how to effectively utilize digital marketing tools and social media platforms to enhance a hotel's online presence, engage with potential guests, and drive bookings.
Hotel Digital Marketing and Social Media Strategy
Instructor: João Freitas
1,885 already enrolled
Included with
(18 reviews)
Recommended experience
What you'll learn
Define the fundamentals of hotel digital marketing and social media strategy.
Identify the key platforms and channels relevant to the hotel industry.
Develop a hotel's online presence and brand identity through effective digital marketing strategies.
Analyze and measure the success of digital marketing campaigns for hotels.
Skills you'll gain
Details to know
Add to your LinkedIn profile
4 assignments
See how employees at top companies are mastering in-demand skills
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review
There are 4 modules in this course
This module lays the foundation for effective hotel digital marketing. It explores the core concepts, strategies, and benefits of digital marketing in the hotel industry. Learners will gain insights into the latest trends and innovations, helping them understand the dynamic digital landscape.
What's included
16 videos5 readings1 assignment2 discussion prompts
Online reputation is paramount in the hospitality industry. This module focuses on the significance of online reviews and guest feedback. It equips learners with strategies for effectively monitoring, responding to, and maintaining a positive online reputation. Case studies of successful reputation management provide practical insights.
What's included
16 videos2 readings1 assignment2 discussion prompts
This module delves into the world of social media marketing for hotels. It introduces popular social media platforms relevant to the hotel industry and teaches learners how to tailor their strategies to match their hotel's brand identity. Topics include effective use of Instagram, engaging audiences on Facebook and Twitter, creating compelling visual content, and social media advertising strategies.
What's included
16 videos1 reading1 assignment2 discussion prompts
This module focuses on measuring and optimizing social media performance. Learners will delve into social media analytics and metrics, enabling them to track key performance indicators. They will also learn how to evaluate campaign success, calculate ROI, adapt strategies, and stay ahead of industry changes.
What's included
15 videos1 assignment2 discussion prompts
Instructor
Offered by
Recommended if you're interested in Marketing
University of Illinois Urbana-Champaign
University of California, Irvine
Why people choose Coursera for their career
Learner reviews
18 reviews
- 5 stars
55.55%
- 4 stars
11.11%
- 3 stars
5.55%
- 2 stars
0%
- 1 star
27.77%
Showing 3 of 18
Reviewed on Oct 25, 2024
The content of the course was very good and very useful
Reviewed on Aug 24, 2024
Thanks to the lecturer - perfectly conveyed the course, the challenges & the solutions on the hotel DM landscape
Reviewed on Nov 27, 2024
This course is with rich knowledge, easy to understand with easy access to the course.
New to Marketing? Start here.
Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy
Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.