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Learner Reviews & Feedback for The fundamentals of hotel distribution by ESSEC Business School

4.7
stars
1,372 ratings

About the Course

In today’s hotel sector an increasingly complex network of traditional and web based channels have to be managed to insure hotel success. Key questions include: how should you distribute over the web? What should you include on your brand.com website so people book through it? How can you maximise the potential of online travel agents (OTAs)? With the distribution environment both highly complex and constantly evolving, this course will give you comprehensive foundation of current industry practices to help jump start your career in this fascinating domain. Acknowledgements: Claire Bertrand, Vincent Chatain, Jessica Moses, Benjamin Six (ESSEC Business School), Emilie Dupré (Image-In), Gregory Halidy (Triplay)...

Top reviews

IM

Sep 6, 2016

I like it and I did never imagined the abundance of its content based on today's market.

Really the course helped me a lot and immediately started implementing what I learned.

Thank you Coursera

LD

Jan 6, 2018

Very well done, these teachers and other important figures involved in the course are sharing extensive knowledges and they are teaching very clearly making the topic easy to comprehend, BRAVO!!!

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26 - 50 of 333 Reviews for The fundamentals of hotel distribution

By Daniel P

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Mar 11, 2019

In general, the module introduces to how optimising your distribution channels is a important part to be competitive into the hotel industry. Even though, there is a important inclination towards OTAs channels and Hotels brand.com sites, than for other traditional channels, it does cover main important points of today's challenges for properties.

By Denisse M P

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Mar 5, 2023

Es un curso apegado a la realidad, a lo que actualmente el cliente conoce, exige, compara y que el universo de opciones van acorde a esas necesidades.

Además el servicio personalizado, lograr un factor WOW superando las expectactivas de ese cliente, son y serán un factor primordial para lograr fidelización.

By David S H Z

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Apr 3, 2022

I enjoyed learning more about the functionality of the OTAs and their impact in the hotel industry. Now I have a better understanding in the process of setting or building a rate and why this decision needs to be thoghtfull because ultimately it is the reason why a hotel has more edge over the competition.

By Adrian T

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Dec 23, 2020

Prof O Connor really knows his stuff. Noticed some reading material are dated. It would be great that you can have updated reading material to compliment the ever changing trend of distribution and OTA. I thought the interview with Expedia and BCOM was excellent, they gave some insight on the OTA business.

By Mohanan A

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Jan 30, 2022

This course is very helpful in my hospitality career. Having worked with wellness section of a hospitality industry, I am indeed a fortunate enough to under go this course, and do my best of time to learn about hotel management "The fundamentals of hotel distribution". My sincere thanks.

By Wilson E

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Jun 12, 2017

This was a great course. I had no background knowledge of channel management and online travel agencies and indirect and direct marketing when I started. It has fulfilled my objective on being a better business partner with industry knowledge and has also helped build my business acumen.

By Madelynn A

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Aug 21, 2020

This course was very informative and helped me gain knowledge in Revenue and Hotel distribution. It was user friendly and easy to follow. I like how it sets up deadlines for you so that you are not falling behind and if you are, you'll have time to catch up.

By Anoop J

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May 5, 2020

Loved it! I will highly recommend this course for all hoteliers. No matter how many years of experience a hotelier has, its important to understand sales strategy and this course is one of the best!

Its all about sell sell sell

Sincerely,

Anoop Jayaprakash

By Maryam N H

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Mar 22, 2022

The course was excellent. It was up-to-date and new that I could not learn from anywhere. Very capable teachers taught us. The files and contents of this course were very comprehensive and useful for me. Thanks to ESSEC Business School and Coursera.

By Vikas K

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Jul 22, 2020

Excellent course, where you can enhance your knowledge and Hotel skills.

I will definitely recommend and go ahead with this specialisation course. I am very glad to complete my first course from Coursera " The fundamentals of hotel distribution."

By Ani A

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Apr 18, 2020

Interesting and important information who works in hospitality sphere or wants to get general information about this sphere. Good lecturers with good examples and in the last week, interesting meetings whith Expedia and Booking representatives.

By Alexander M ( H

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Jan 25, 2023

For a starter this course will give you GOOD information about the differnt players and the relation-ship.

Also the fundamental steps are clearly discussed.

The voice of the teacher is CLEAR and the content is OBVIOUS to understand. THANKS!!!

By Thomas G

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Mar 7, 2016

I thoroughly enjoyed this entry-level course on the topic. Excellent material, very up-to-date and thoroughly prepared. The presentations are quite energetic, with gestures a bit over the top, but the content is worth watching every minute.

By Yarelis M S

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Apr 3, 2017

I would like to say, this course have a great information, the videos are very interest. In the first week I though that could be, a little bit bored, but with the second week, I became more compromised with all information that bring.

By Daniel T

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Aug 20, 2017

Excellent presentation, deep diving in many important issues of distribute hotel the most effective ways in this dynamic industry- as we are finishing construction of a small independent hotel it was an eye opinion exposure for me !

By Pratik Z

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Mar 26, 2016

The course content is amazing and very informative. I am not from hospitality sector but I understood all the concepts and because of all the quizzes and assignments, now I feel more confident in finding a job in hospitality sector.

By Jérémie L

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Jun 3, 2020

A good introductory course to hotel distribution, I would recommend it to people starting in the industry or willing to switch career. Some elements are a bit outdated but they don't really impact the value provided by the course.

By SUKSHAM K

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Aug 6, 2020

Thankyou coursera and ESSEC Business school for preparing such a helpful course. My experience has been nothing but positive. I really enjoyed the online course. I thought it was well planned and layed out, easy for me to follow

By Yassin Z

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Jun 11, 2017

very good presented and comprehensive to all distribution channels and tactics

the material are very good. and easy to understand.

i recommend this course for everyone willing to study and learn about the hotel distributions.

By Cristina R

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Aug 4, 2020

This course has been very insightful, providing a clear framework for further analysis and practice of the hotel distribution. The concepts shared served as an important background to my daily job in Hospitality Marketing.

By Pratyush R

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May 22, 2020

As a tourism student this course has been really helpful to me. I am planning to build a career in hotel industry, specifically in marketing. So this course gave me a good knowledge in the field of distribution of hotel.

By Katrina G

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Feb 12, 2018

At first it was hard to follow tutors due to thick accent and very speedy talking, but I managed to learn to pause at the right moments :) The content provided is great and very constructive, gives you a crash course.

By Saulo R J

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Jul 27, 2022

Very few travel professionals, even experienced ones, know in reality how hotel industry really operates. This course was a real eye-opener, and made my life as produt manager at a Tour Operator company much easier.

By Lemuel C

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Jun 19, 2020

Very detailed, yet easy to understand and follow. Would definitely recommend this course. Even with experience in hotel distribution, found myself learning new things and able to keep up to date with latest trends.

By Mario J F

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May 29, 2020

Great Course, if you wish to learn the basics of Hotel Distribution or just refresh your knowledge this course is an amazing tool. My compliments to ESSEC and Professor Peter they achieved a great learning product!