This course will guide students through the process of understanding, creating, and reviewing a product flow diagram. It will cover customer journey mapping, product development concepts, software tools for diagram creation, and the importance of feedback and refinement. Through this course, students will understand how and when to utilize product flow diagrams and the types of diagrams that can be created utilizing online tools and concepts developed internationally and locally. Concepts that can be utilized when developing new products and reviewing old products.
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Recommended experience
What you'll learn
Develop a Go-to-Market Strategy and analyze the customer journey.
Evaluate the tools and techniques utilized when developing a product diagram and decision flow diagram.
Apply your knowledge and remember where and when to review and change your concept and how to analyze it effectively.
Skills you'll gain
Details to know
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September 2024
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There is 1 module in this course
This course will guide students through the process of understanding, creating, and reviewing a product flow diagram. It will cover customer journey mapping, product development concepts, software tools for diagram creation, and the importance of feedback and refinement.
What's included
10 videos4 readings1 assignment2 discussion prompts
Instructor
Offered by
Recommended if you're interested in Marketing
Coursera Project Network
Technion - Israel Institute of Technology
University of Maryland, College Park
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Frequently asked questions
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