Prioritizing the wellbeing of workers is not just a good - or ethical - thing to do, but because it makes business sense. A happier, healthier workforce is a more productive workforce. A productive workforce is more likely to attend, perform their best work, and add more value to an organization.
How to Create a Good Business
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Beginner level
No prior experience required
22 hours to complete
3 weeks at 7 hours a week
Flexible schedule
Learn at your own pace
What you'll learn
Understand what “worker well-being” means across different contexts.
Explore how to use research techniques to find the sweet spot between worker interests and firm interests.
Understand how to design scalable solutions.
Skills you'll gain
Details to know
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Assessments
6 assignments
Taught in English
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There are 6 modules in this course
Creating a good business involves aligning the priorities of workers with the priorities of management. In this module, we will be joined by leaders from industry, labor, and research, who will share expert insights, and provide real-world context to help us understand the relationship between worker wellbeing and business performance.
What's included
10 videos11 readings2 assignments1 app item2 discussion prompts1 plugin
This module will explore how investing in the soft skills of workers can have positive impacts on business outcomes. Covering topics such as self-confidence, effective communication, and wider life-skill development, we will use case studies from blue-collar settings to understand the role of rigorous research in developing soft skill training programs that are effective for workers and scalable for firms.
What's included
9 videos8 readings1 assignment1 app item4 discussion prompts
In this module, we will begin by exploring the history of worker voice and the importance of worker–management communication. Using the case study of “Inache” – a worker grievance redressal tool developed by Good Business Lab in partnership with one of India’s largest exporters of ready-made garments – we will go through the end-to-end process of researching worker and business requirements, designing a solution, evaluating the effectiveness of the solution in a real-world pilot study, and then adapting an intervention for implementation at scale.
What's included
13 videos11 readings1 assignment1 app item3 discussion prompts
The mental, physical, and holistic health of workers greatly determines the success of any organization. In this module, we will explore how the workplace environment can influence the wellbeing and productivity of workers. Through multiple research case studies, we will also learn about how firms can improve productivity and retention of their workforce by designing interventions that address health and safety challenges workers face.
What's included
11 videos11 readings1 assignment1 app item3 discussion prompts
In this module, we will explore the importance of managerial quality on worker wellbeing and business outcomes. We will go through multiple case studies from different industry settings across the globe to explore how managers can be better trained, supported, and utilized, in order to be more effective in their roles and contribute to creating a good business.
What's included
7 videos7 readings1 assignment1 app item1 discussion prompt
In this module, you will draw on all the lessons covered in this course to design a program that addresses a real, specific challenge in your workplace. This final assessment will be submitted for peer-review, providing a unique opportunity to connect with your peers in the worker wellbeing and good business community.
What's included
3 readings1 peer review1 app item
Instructor
Offered by
Recommended if you're interested in Leadership and Management
Duke University
IESE Business School
University of Virginia
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