Industrial Relations have evolved into a blend of legal frameworks, principles, and behaviors aimed at fostering a positive workplace climate. This course equips leaders and managers with the skills and knowledge necessary to create and support a workplace culture that emphasizes employee rights, effective communication, collaboration, and conflict resolution. Participants will learn about the role of Industrial Relations, workplace laws, and strategies to enhance workplace climate, employee engagement, and satisfaction.
Industrial Relations: Fostering Workplace Climate
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4.7
(15 reviews)
Beginner level
Recommended experience
3 hours to complete
3 weeks at 1 hour a week
Flexible schedule
Learn at your own pace
What you'll learn
Understand the Background and Relevance of Industrial Relations in the Workplace
Apply Communication and Conflict Resolution Skills to Enhance Workplace Climate
Implement Principles of Effective Collaboration to Support Employee Engagement
Skills you'll gain
Details to know
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Assessments
1 assignment
Taught in English
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There is 1 module in this course
Industrial Relations have evolved from a set of legal frameworks, principles and actions to ensure compliance, to a more nuanced combination of skills, competencies and behaviors. Leaders and Managers face a variety of challenges and opportunities to create, and support, a workplace climate that emphasizes the recognition of basic rights and conditions, as well as the practice of effective communication, collaboration and conflict resolution. The course provides key concepts defining the role of Industrial Relations, basic laws applied to the workplace, as well as different actions, techniques and strategies aimed at improving workplace climate, employee collaboration, engagement and satisfaction.
What's included
15 videos5 readings1 assignment
Instructor
Offered by
Recommended if you're interested in Leadership and Management
Coursera Instructor Network
Johns Hopkins University
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