“What gets measured gets done” If we measure something, we are more likely to do it. This idea is important for people who work in business. They learn that the main problem is not deciding what to measure but figuring out how to measure it. After measuring, they still need to decide how to judge the results (the "metric") and how to track if a new product is successful over time (KPIs). This is a key concern for everyone in business because picking the wrong thing to measure can cause a business to fail.
Introduction to KPIs: Measuring Success in Business
Instructor: Manish Gupta
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What you'll learn
Explain the importance of KPIs in achieving organizational goals.
Identify the right KPIs for different business units and objectives.
Implement KPIs within your business framework, employing best practices for data collection and analysis to drive improvement.
Assess the impact of KPI-driven strategies on business performance, using data to iterate and enhance business processes.
Skills you'll gain
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There is 1 module in this course
“What gets measured gets done” If we measure something, we are more likely to do it. This idea is important for people who work in business. They learn that the main problem is not deciding what to measure but figuring out how to measure it. After measuring, they still need to decide how to judge the results (the "metric") and how to track if a new product is successful over time (KPIs).
What's included
13 videos4 readings1 assignment3 discussion prompts
Instructor
Offered by
Recommended if you're interested in Business Strategy
University of Maryland, College Park
Coursera Instructor Network
University of Colorado Boulder
University of Virginia
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Reviewed on Jul 11, 2024
This course provides in-depth insights into KPI measurement and equips me with the skills to set up effective KPIs for my company and coworkers.
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