Chevron Left
Back to Introduction to Technical Support

Learner Reviews & Feedback for Introduction to Technical Support by IBM

4.8
stars
1,052 ratings

About the Course

Technical Support professionals are in great demand! This is the first course in the IBM IT Support Professional Certificate program, designed to
prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT)
support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different
career paths you can take in Technical Support. You will also hear from experts in the IT industry about getting started in the field and how you
can pursue this career without prior experience or degrees. You'll also learn some basics about the technology that technical ...
...

Top reviews

MB

Jan 7, 2023

I felt this course was very well organized and was a great introduction to tech support. I will be continuing with the next courses for the IBM Technical Support Professional Certificate.

TB

Jul 10, 2023

I thoroughly enjoyed taking this course. I am glad there was a simulator included in this course to get a hands-on feel for a ticketing system used by many in the IT industry. Thank you!

Filter by:

151 - 175 of 253 Reviews for Introduction to Technical Support

By Mario H

Feb 14, 2023

Very interesting

By Ndiupi M

Sep 4, 2022

Very informative

By max m

Apr 14, 2024

complete course

By Walter O

Feb 12, 2024

excelente curso

By Brian K

May 6, 2023

Awesome course!

By Adham K

Mar 22, 2023

Thank you all!!

By Forgiveness M P

Sep 25, 2022

awesome course

By Haider H

Apr 6, 2024

GREAT KICK-OFF

By حسان س

Mar 18, 2024

شكرا جزيلا لكم

By Mohamed M

Apr 7, 2023

AMAZING COURSE

By onoji b

Dec 9, 2022

it was a blast

By Demola D

Sep 21, 2022

tI si ergat.

By Ibrahim A E

Oct 19, 2024

Great content

By odingo s

Jan 9, 2024

inspirational

By Maryjane O

Dec 21, 2022

Great course!

By Josh B

Sep 21, 2022

Informative!

By Hanan A M N

Dec 26, 2024

محتوى رائع..

By HIND A M A H A M A

Dec 26, 2024

رايعه ومفيدة

By tunnnn

Dec 7, 2024

Excellent :)

By Carla B

Aug 14, 2024

Great lesson

By Sami S

Jan 19, 2024

very usefull

By Kuileco S

Apr 24, 2023

Excellent...

By Muhammad F F

Nov 13, 2022

Great course

By Muhammad F

Sep 21, 2022

Good Course

By Ahson K

Sep 1, 2024

Exceptional