Great overview class, lots of material covered, and the instructor did a good job presenting it all. Kept me engaged, even when it got a little thick. Thanks!

Cindy is a very good mentor, and it has been very helpful listening to her through this course, especially when not acquainted with both bash and powershell.

Besides her excellent teaching skill and explanation, Cindy's warm and sincere encouragement help me through this module. Thank you so much! You are awesome!

Probably the best course I have ever taken, but certainly my favorite so far. The instructor is excellent about explaining the topics and gives lots details.

Amazing and helpful course for people whom is currently working. I have learned and progressing in IT support field. Thank you for all the persons involved.

I like this learning style, but the labs were just a bit unclear, but I'll take it as I'm new to the learning field and will improve with time and practice.

This course was awesome as it loaded the minds with the knowledge about different mechanisms to troubleshoot various situation related to operating systems.

Very simple but intuitive and functional course for understanding in a simple way how to manage, to configure and support the most common Operative Systems.

This course provides lots of great info on system administration and maintenance that is essential to someone working in IT. The labs are super fun as well.

This course helped me aquire the skills necessary for a sysadmin role, and inspire me to learn more about powershell and linux. Excellent investment of time

The course was great. I had some problems with the QwikLabs assessments, but the coursera side of the course really was super intuitive and easy to follow.

Awesome course, I feel that I have learned a lot wit this course! The teachers are also so awesome and pass on their passion and happiness to the students

Very challenging and informative, class instructions and lectures are straight forward and lots of supplemental readings offered to expand your knowledge.

the final lab in this course will challenge you the way you need to be to continue. I look forward to the remaining 2 courses in this certificate program

I like this course, for it is more technical. However, the instructor is so fast-talking. In the end, I just write my notes to keep going with the course.

Nice and good learning application and i am happy because i am chose this course. but littal bit problem because assessment not free just require upgrade

This one was a bit hard for me as on my line of business I don't work with Linux very much, but I must say it was so very interesting and so very helpful

This is a great course overall. It is wide and has a lot of things that you could explore and deep dive in order to improve as an IT support specialist.

It is an awesome course where i got overall all the knowledge i shoud get about all different kind of popular OS. I am very happy at taking this course.

The labs at the end of the course were pretty hard but i left this course feeling like i had gained a higher understanding of linux and windows commands

This is THE hands on portion of IT support, this section showed me behind veil of computers. So far, this was the most interesting part of this program.

It can be a bit dry but power through it and you will learn many about many powerful tools to help you manage an OS better. Do not forget to take notes!

If you have never used command line it will be a challenge. A lot easier if you can practice some commands on your own. But over all a good experience.

Honestly, I like the material. But, the qwiklabs assesment didn't really compare with my device. The appearance always suddenly zoom in or zoom out. :(

I learned so much from this program, and feel more prepared to deal with different scenarios of all kinds in OS systems! Highly recommend it! Jay Knabe