What Does MVP Stand For? It’s Not What You Think.
October 7, 2024
Article
Recommended experience
Intermediate level
Ideal for IT professionals, technical coordinators, and help desk staff with basic knowledge of macOS. Suitable for intermediate-level learners.
Recommended experience
Intermediate level
Ideal for IT professionals, technical coordinators, and help desk staff with basic knowledge of macOS. Suitable for intermediate-level learners.
Perform macOS 11 installations, system configurations, and troubleshooting.
Master file system management, encryption, and permissions in macOS.
Configure advanced networking setups and secure user accounts.
Utilize macOS Recovery and Time Machine tools for system restoration.
Add to your LinkedIn profile
January 2025
6 assignments
Add this credential to your LinkedIn profile, resume, or CV
Share it on social media and in your performance review
Master the skills to confidently support macOS 11 Big Sur with this comprehensive course designed for aspiring Apple Certified Support Professionals. You'll gain a deep understanding of macOS functionality, including installation, configuration, troubleshooting, and user account management. By the end of this course, you'll be equipped to provide expert-level technical support and manage macOS networks effectively.
The course begins with installation essentials, where you'll learn to assess hardware requirements, create installation media, and perform clean installs. Dive into initial system setup, printer configuration, and customizing preferences to optimize the macOS experience. These foundational steps prepare you to manage various environments with ease. Next, explore advanced topics like file system management, encryption, networking, and application processes. Delve into troubleshooting techniques, macOS Recovery tools, and Time Machine backups, ensuring you can resolve common system issues and recover lost data seamlessly. The course includes practical exercises, guiding you through real-world scenarios. Whether you're a help desk professional, technical coordinator, or power user, this course is tailored for those managing macOS systems. A basic familiarity with macOS is helpful, but the course is accessible to learners with diverse technical backgrounds.
In this module, we will explore the foundational steps required to set up macOS 11. You will learn how to assess installation requirements, create installation media, perform system installations, and customize initial configurations to suit your needs. Additionally, you will gain expertise in configuring and sharing printers effectively.
6 videos1 reading
In this module, we will dive into the management of user accounts within macOS. You will discover how to create and secure various account types, including iCloud and special accounts. By the end, you will know how to use tools like Screen Time to customize the user experience and enhance account security.
5 videos1 assignment
In this module, we will focus on storing, organizing, and protecting data in macOS. You’ll learn to work with file systems, perform disk maintenance, use FileVault encryption, and customize permissions. Advanced topics like creating shortcuts, managing metadata, and understanding file domains will also be covered.
11 videos1 assignment
In this module, we will explore macOS networking essentials. You’ll gain skills in configuring Ethernet and Wi-Fi adapters, managing network locations, and sharing resources. Additionally, you’ll learn how to set up Apple Remote Desktop for seamless system management across networks.
6 videos1 assignment
In this module, we will cover macOS applications and their management. You’ll learn how to install applications safely, configure preferences, and use productivity features like Quick Look and Auto Save. The module also introduces macOS voice control capabilities, ensuring accessibility and efficiency.
6 videos1 assignment
In this module, we will equip you with the skills to troubleshoot and support macOS systems. You’ll delve into diagnosing system errors, recovering systems using macOS Recovery, and leveraging Time Machine for backup and restoration. By the end, you’ll be ready to handle a wide range of technical challenges.
8 videos2 assignments
Packt helps tech professionals put software to work by distilling and sharing the working knowledge of their peers. Packt is an established global technical learning content provider, founded in Birmingham, UK, with over twenty years of experience delivering premium, rich content from groundbreaking authors on a wide range of emerging and popular technologies.
Specialization
Board Infinity
Course
CVS Health
Professional Certificate
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Earn a degree from world-class universities - 100% online
Upskill your employees to excel in the digital economy
Yes, you can preview the first video and view the syllabus before you enroll. You must purchase the course to access content not included in the preview.
If you decide to enroll in the course before the session start date, you will have access to all of the lecture videos and readings for the course. You’ll be able to submit assignments once the session starts.
Once you enroll and your session begins, you will have access to all videos and other resources, including reading items and the course discussion forum. You’ll be able to view and submit practice assessments, and complete required graded assignments to earn a grade and a Course Certificate.
If you complete the course successfully, your electronic Course Certificate will be added to your Accomplishments page - from there, you can print your Course Certificate or add it to your LinkedIn profile.
This course is one of a few offered on Coursera that are currently available only to learners who have paid or received financial aid, when available.
You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.