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January 28, 2025
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Recommended experience
Beginner level
Ideal for IT enthusiasts, entry-level network technicians, and students eager to explore networking basics. Basic computer skills are recommended.
Recommended experience
Beginner level
Ideal for IT enthusiasts, entry-level network technicians, and students eager to explore networking basics. Basic computer skills are recommended.
Master foundational networking hardware, protocols, and models for troubleshooting
Identify and work with Cisco equipment, including ports, memory, and hardware components
Access and configure Cisco IOS devices using terminal emulation and CLI commands
Perform advanced troubleshooting, upgrades, and resets for Cisco network devices
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January 2025
4 assignments
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By the end of this course, you’ll master essential networking skills, including identifying Cisco hardware, configuring and managing IOS devices, and troubleshooting network issues using industry-standard tools. You’ll also learn to maintain and upgrade Cisco routers and switches, empowering you to excel as a field technician.
The course is structured into four core modules. First, you’ll explore general networking concepts, including hardware identification, addressing protocols, and network utilities. Then, you’ll dive into Cisco-specific equipment, learning to identify devices, components, ports, and their memory functions, along with practical guidance on device replacement. The third module focuses on mastering Cisco IOS, from basic commands to startup configuration and IOS-XE modes. The final module equips you with essential servicing skills, such as troubleshooting with Windows tools, performing password recovery, upgrading Cisco IOS, and executing factory resets. Throughout, you’ll build hands-on expertise to confidently handle real-world networking challenges. This course is perfect for beginner and intermediate-level IT professionals aiming to enhance their skills with Cisco devices. A basic understanding of networking concepts is recommended but not required.
In this module, we will introduce the foundational concepts of networking. You will gain knowledge of networking hardware, models, and key technologies, such as Layer 1 and Layer 2 standards. Additionally, you will explore network addressing systems and learn to use essential utilities to troubleshoot and maintain networks efficiently.
7 videos1 reading
In this module, we will focus on Cisco equipment and hardware, including identifying devices, components, and ports essential to a technician's role. You will also gain an understanding of Cisco memory functions and learn best practices for removing and replacing devices in the field. This knowledge will help you efficiently work with Cisco equipment in real-world scenarios.
5 videos1 assignment
In this module, we will explore the Cisco IOS environment, including the types of operating systems and methods for accessing devices. You will learn to use terminal emulation tools, execute basic IOS commands, and manage device configurations through backups and restores. Additionally, we will cover IOS-XE modes to prepare you for advanced Cisco device management.
6 videos1 assignment
In this module, we will cover essential servicing tasks for Cisco devices. You will learn how to use Windows commands for network troubleshooting, upgrade Cisco IOS software, and recover lost passwords on routers. Additionally, we will introduce tools used for servicing devices and demonstrate the process of performing a factory reset on Cisco IOS switches.
5 videos2 assignments
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Yes, you can preview the first video and view the syllabus before you enroll. You must purchase the course to access content not included in the preview.
If you decide to enroll in the course before the session start date, you will have access to all of the lecture videos and readings for the course. You’ll be able to submit assignments once the session starts.
Once you enroll and your session begins, you will have access to all videos and other resources, including reading items and the course discussion forum. You’ll be able to view and submit practice assessments, and complete required graded assignments to earn a grade and a Course Certificate.
If you complete the course successfully, your electronic Course Certificate will be added to your Accomplishments page - from there, you can print your Course Certificate or add it to your LinkedIn profile.
This course is one of a few offered on Coursera that are currently available only to learners who have paid or received financial aid, when available.
You will be eligible for a full refund until two weeks after your payment date, or (for courses that have just launched) until two weeks after the first session of the course begins, whichever is later. You cannot receive a refund once you’ve earned a Course Certificate, even if you complete the course within the two-week refund period. See our full refund policy.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
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