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This course is part of CompTIA IT Fundamentals+ (FC0-U61) Specialization
Instructor: Packt - Course Instructors
Included with
Recommended experience
Beginner level
Ideal for IT beginners, tech enthusiasts, or aspiring IT support professionals. No experience needed; perfect for entry-level learners.
Recommended experience
Beginner level
Ideal for IT beginners, tech enthusiasts, or aspiring IT support professionals. No experience needed; perfect for entry-level learners.
Implement fundamental IT security principles, including data protection and encryption.
Apply security best practices like antivirus use, firewalls, and safe browsing.
Master the 8-step CompTIA troubleshooting methodology for problem resolution.
Analyze and resolve IT hardware and software issues using real-world examples.
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January 2025
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Build a strong foundation in IT security and troubleshooting with this essential course designed to equip you with practical, real-world skills. By the end of this course, you'll confidently address security risks, protect systems, and apply structured troubleshooting techniques to resolve IT issues effectively.
The course begins with Security, covering fundamental principles such as confidentiality, integrity, and data availability. You’ll explore data protection strategies, encryption, and authentication methods to safeguard sensitive information. Practical topics include antivirus solutions, ransomware prevention, firewalls, safe browsing habits, and the importance of system updates. Next, the course dives into Troubleshooting, introducing the 8-step CompTIA troubleshooting methodology. You’ll learn a step-by-step process to identify, analyze, and resolve IT problems. Real-world examples will help you understand how to apply these methods to hardware and software issues effectively. This course is ideal for beginners and IT support enthusiasts. Whether you’re looking to enhance your IT security knowledge or master troubleshooting techniques, this course provides the essential tools and frameworks needed for IT success. No prior experience is required—just a desire to learn.
In this module, we will dive into the essentials of IT security, covering foundational principles and best practices to safeguard systems and data. Through practical demonstrations, you will learn about encryption, antivirus solutions, firewalls, and the importance of safe browsing, regular updates, and data protection strategies.
5 videos2 readings1 assignment
In this module, we will explore the structured troubleshooting methodology essential for IT professionals. You will gain practical skills by walking through real-world examples, and learning to systematically diagnose and resolve hardware and software issues using a proven step-by-step approach.
3 videos1 reading2 assignments
Packt helps tech professionals put software to work by distilling and sharing the working knowledge of their peers. Packt is an established global technical learning content provider, founded in Birmingham, UK, with over twenty years of experience delivering premium, rich content from groundbreaking authors on a wide range of emerging and popular technologies.
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Yes, you can preview the first video and view the syllabus before you enroll. You must purchase the course to access content not included in the preview.
If you decide to enroll in the course before the session start date, you will have access to all of the lecture videos and readings for the course. You’ll be able to submit assignments once the session starts.
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