What Is a Certified Medical Assistant (CMA)?
November 20, 2024
Article
This course is part of Clinical Medical Assistant Fundamentals Specialization
Instructor: Jennifer Zabel
Included with
Recommended experience
Beginner level
This is a beginner course and does not require any prior healthcare or medical background
Recommended experience
Beginner level
This is a beginner course and does not require any prior healthcare or medical background
Display the ability to adhere to infection control and environmental safety protocols
Understand responsibilities of teamwork and communication skills in healthcare
Discuss the responsibilities of the medical assistant in general, specialty, and surgical practices
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February 2025
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Add this credential to your LinkedIn profile, resume, or CV
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The Patient-Centered Care Essentials course is designed to prepare beginner-level students with the skills and knowledge necessary to provide compassionate, effective, and individualized care in a healthcare setting through three lessons.
In Lesson 1: Communication in the Clinical Setting, students master the art of clear, empathetic, and professional communication with patients, families, and healthcare teams. Students learn techniques for active listening, delivering difficult information and addressing diverse patient populations effectively. Lesson 2: The Physical Examination will teach an understanding of the steps involved in conducting a physical examination. Students will develop skills in patient observation, vital sign measurement, and documentation while maintaining patient comfort and confidentiality. And, finally, in Lesson 3: Nutrition and Patient Coaching, students explore the role of nutrition in health and wellness, learning how to educate and motivate patients to adopt healthier lifestyles through personalized coaching. By the end of this course, students will be equipped to deliver holistic, patient-centered care that emphasizes communication, physical assessment, and patient education.
In this module, students master the art of clear, empathetic, and professional communication with patients, families, and healthcare teams. Students learn techniques for active listening, delivering difficult information, and addressing diverse patient populations effectively.
7 videos1 reading1 assignment4 plugins
In this module, the physical examination will teach an understanding of the steps involved in conducting a physical examination. Students will develop skills in patient observation, vital sign measurement, and documentation while maintaining patient comfort and confidentiality.
8 videos1 assignment5 plugins
This module teaches nutrition and patient coaching, students explore the role of nutrition in health and wellness, learning how to educate and motivate patients to adopt healthier lifestyles through personalized coaching.
7 videos1 assignment3 plugins
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