University of London
The Manager's Toolkit: A Practical Guide to Managing People at Work
University of London

The Manager's Toolkit: A Practical Guide to Managing People at Work

Dr Chris Dewberry

Instructor: Dr Chris Dewberry

183,554 already enrolled

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
4.7

(4,078 reviews)

28 hours to complete
3 weeks at 9 hours a week
Flexible schedule
Learn at your own pace
97%
Most learners liked this course
Gain insight into a topic and learn the fundamentals.
4.7

(4,078 reviews)

28 hours to complete
3 weeks at 9 hours a week
Flexible schedule
Learn at your own pace
97%
Most learners liked this course

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

30 assignments

Taught in English

See how employees at top companies are mastering in-demand skills

Placeholder
Placeholder

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

Placeholder

There are 6 modules in this course

The first week gives you a chance to do some preparatory reading which will give you a good general overview of the subject area before the teaching starts in week 2.

What's included

2 videos2 readings

This week we will be focusing on the role of the interview, how to conduct a good interview as well as looking at options to the interview and discussing whether it is the best method of selecting new members of staff.

What's included

5 videos1 reading6 assignments

This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.

What's included

6 videos3 readings6 assignments

This week we are looking at how a well designed performance management system can help both the employee and the organization.

What's included

5 videos8 readings6 assignments1 peer review

This week we are looking at how important pay is as a motivator and the implications of this. Could it be that it may actually achieve the opposite?

What's included

6 videos2 readings7 assignments

Is conflict always bad? This week we are looking at the causes of conflict and how to manage it for a positive outcome.

What's included

4 videos3 readings5 assignments

Instructor

Instructor ratings
4.6 (1,374 ratings)
Dr Chris Dewberry
University of London
1 Course183,554 learners

Offered by

Recommended if you're interested in Leadership and Management

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Learner reviews

4.7

4,078 reviews

  • 5 stars

    73.69%

  • 4 stars

    20.86%

  • 3 stars

    3.94%

  • 2 stars

    0.68%

  • 1 star

    0.80%

Showing 3 of 4078

TA
4

Reviewed on Nov 18, 2020

SK
5

Reviewed on Aug 23, 2022

SD
5

Reviewed on Mar 21, 2021

New to Leadership and Management? Start here.

Placeholder

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions