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This course is part of Google Project Management: Professional Certificate
Instructor: Google Career Certificates
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Implement the key quality management concepts of quality standards, quality planning, quality assurance, and quality control.
Demonstrate how to prioritize and analyze data and how to communicate a project’s data-informed story.
Discuss the stages of team development and how to manage team dynamics.
Describe the steps of the closing process and create project closing documentation.
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10 quizzes, 17 assignments
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In Course 4 of the Google Project Management Certificate program, you will delve into the execution and closing phases of the project life cycle. You will learn what aspects of a project to track and how to track them. You will also learn how to effectively manage and communicate changes, dependencies, and risks. As you explore quality management, you will learn how to measure customer satisfaction and implement continuous improvement and process improvement techniques. Next, you will examine how to prioritize data, how to use data to inform your decision-making, and how to effectively present that data. Then, you will strengthen your leadership skills as you study the stages of team development and how to manage team dynamics. After that, you will discover tools that provide effective project team communication, how to organize and facilitate meetings, and how to effectively communicate project status updates. Finally, you will examine the steps of the project closing process and how to create and share project closing documentation. Current Google project managers will continue to instruct you in how to accomplish all of these tasks, describing the right tools and resources for the job at hand.
Learners who complete this program should be equipped to apply for introductory-level jobs as project managers. No previous experience is necessary. By the end of this course, you will be able to: - Identify what aspects of a project to track and compare different tracking methods. - Discuss how to effectively manage and communicate changes, dependencies, and risks. - Explain the key quality management concepts of quality standards, quality planning, quality assurance, and quality control. - Describe how to create continuous improvement and process improvement and how to measure customer satisfaction. - Explain the purpose of a retrospective and describe how to conduct one. - Demonstrate how to prioritize and analyze data and how to communicate a project’s data-informed story. - Identify tools that provide effective project team communication and explore best practices for communicating project status updates. - Describe the steps of the closing process for stakeholders, the project team, and project managers.
You will learn how the course is structured, what aspects of a project to track, and how to track them. You will also learn how to effectively manage changes, dependencies, and risks and how to communicate critical risks to stakeholders.
12 videos8 readings4 quizzes2 assignments1 plugin
You will learn how to manage quality using various techniques. You will learn how to effectively communicate with customers and different ways to measure customer satisfaction. You will also explore continuous improvement and process improvement techniques and how to conduct a retrospective during the project to improve processes.
14 videos3 readings2 quizzes3 assignments2 plugins
You will learn the value of gathering data, how to prioritize data to meet project needs, and how to use data to inform your decision-making. You will also learn how to explain your project data to stakeholders and team members using effective visuals and presentation techniques.
10 videos6 readings1 quiz3 assignments1 plugin
You will learn the factors that influence team effectiveness, the stages of team development, and how to manage team dynamics. You will discover how to create an ethical and inclusive environment in which high-functioning teams work together to achieve project goals. You will also explore how to use different techniques and sources of power to influence others.
12 videos3 readings5 assignments
You will learn what tools provide effective project team communication, how to organize and facilitate meetings to ensure project success, and how to effectively communicate project status updates to project stakeholders and team members.
6 videos3 readings4 assignments1 plugin
You will learn how to determine when a project is finished and why closing a project is important. You will examine the steps of the closing process and how to create and share project closing documentation.
7 videos6 readings3 quizzes1 plugin
We asked all learners to give feedback on our instructors based on the quality of their teaching style.
Grow with Google is an initiative that draws on Google's decades-long history of building products, platforms, and services that help people and businesses grow. We aim to help everyone – those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses.
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Reviewed on Sep 3, 2022
Every part of this training suprises me. All modules I have taken are thorough, insightful and detailed to help anyone in or looking to get into project managment. Well done Google and thank you!
Reviewed on Dec 3, 2022
It was not new for me to do a project but couriers taught me the the steps and particular way to start a project and complete it in a perfect way.Thank you so much to all coursera team.
Reviewed on Mar 23, 2021
Overall very helpful. The project charter overview and exercises were comprehensive and useful. The sequence and depth of content related to project management tools should be expanded.
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A project manager is someone who helps manage projects for organizations in an orderly and efficient fashion. Project managers oversee plans, budgets, and resources, and they use data to make well-informed decisions. Companies rely on project managers to build workflow processes, launch new projects, and deliver cost savings.
Project managers are in high demand. In fact, a study by the Project Management Institute found that, by the year 2027, employers will need 87.7 million people to fill project management-related roles. As the workplace continues to grow and evolve, project managers serve as a pivotal piece of an organization’s ability to adapt and remain agile.
Project managers are natural problem-solvers. In addition to setting the plan and guiding teammates through the project, they are tasked with managing changes and risks. Each day is dynamic and different for a project manager because they are at the center of the project, building relationships, prioritizing tasks, and delivering results! Using various tools and templates, as well as a unique skill set, the project manager brings order to chaos.
One of the most exciting parts about joining the field of project management is the large number of job opportunities available. In fact, the Project Management Institute estimates that employers will need to fill nearly 2.2 million new project-oriented roles each year through 2027.
The Google Project Management Certificate helps you develop essential project management skill sets and business acumen. By learning and practicing the project management approaches included in this program, you’ll prepare yourself for introductory-level project manager roles across a variety of industries. Some common titles include Program Manager, Junior Project Manager, Project Coordinator, Scrum Master, and more. Project management is a skill that lends itself to many different types of roles in numerous industries with many opportunities for career growth.
Spreadsheets (e.g., Google Sheets, Microsoft Excel, etc.), word processing applications (e.g., Google Docs, Microsoft Word, etc.), and presentation applications (e.g., Google Slides, Microsoft PowerPoint, Keynote, etc.) will be used. Additionally, learners will have the option to use Asana and to learn about other common work management tools.
We highly recommend completing the courses in the order presented because the content in each course builds on information from earlier lessons. This is the fourth of six courses in the Google Project Management Certificate.
Google is an approved member of the Project Management Institute’s Authorized Training Partner Program, which ensures practitioners have access to consistent and high-quality training experiences. Those who complete the Google Project Management Certificate will qualify for over 100 hours of project management education that apply directly to requirements for globally-recognized PMI credentials, like the Certified Associate in Project Management (CAPM)® certification.
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
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