Chevron Left
Back to Quality Improvement and Management

Learner Reviews & Feedback for Quality Improvement and Management by Board Infinity

4.3
stars
74 ratings

About the Course

Course Description: This course offers a comprehensive introduction to Quality Improvement and Management, covering fundamental concepts, advanced techniques, ISO standards, and strategies for enhancing customer satisfaction. It is designed to equip participants with the knowledge and skills necessary to implement quality improvement principles effectively in various settings. Learning Objectives: By the end of this course, you will be able to: Apply foundational principles of quality improvement and management by analyzing, evaluating, and implementing quality enhancement strategies. Utilize advanced quality improvement tools and techniques, such as the PDCA cycle and Statistical Process Control, to identify areas for improvement and implement sustainable solutions. Interpret and implement ISO 9000 series standards to ensure compliance and enhance organizational processes and performance. Enhance customer satisfaction by synthesizing feedback, translating it into actionable improvements, and fostering a customer-centric culture within the organization. Target audience, this course is suitable for- Manufacturing, Quality, Production, QA, and QC Engineers interested in enhancing product/service quality. Lean management students and quality enthusiasts seeking expertise in Quality Improvement and Management. Professionals aiming to deepen their knowledge and practical skills in quality management. Please note: This is an introductory level course designed to provide skills and knowledge in Quality Improvement and Management but does not guarantee job placement....

Top reviews

HS

Oct 7, 2024

This is a solid foundation. Gain a deep understanding of necessary measurements and customer requirements.

IL

Oct 6, 2024

Honestly the course is insightful and highly recommended

Filter by:

1 - 17 of 17 Reviews for Quality Improvement and Management

By G

•

Oct 11, 2024

The entire course is an information dump. There aren't any practical cases being discussed. Pretty useless

By Wesley H

•

Oct 3, 2024

While the material is good, I found it to be extremely difficult to pay attention to the instructor. Hard to understand, poor audio, lack of punctuation and spoke fast. Very little interaction for the student and some of the graded quizzes had questions that had more to do with the next module than the current one. It is also extremely repetitive. 2 stars only for the actual content

By Edgar T

•

Nov 17, 2024

Taking this course was an incredible experience! It not only guided me through the entire quality system but also deepened my understanding in ways I never expected. I now have a crystal-clear vision of all quality areas, covering everything from broad concepts to intricate details. The course was packed with real case studies that made the learning process engaging and practical, and I got to dive into essential tools and techniques that are truly game-changers!

By Hernan S

•

Oct 8, 2024

This is a solid foundation. Gain a deep understanding of necessary measurements and customer requirements.

By Isaac L

•

Oct 7, 2024

Honestly the course is insightful and highly recommended

By Md. S I

•

Oct 28, 2024

Very helpful and easy to learn.

By John M B

•

Oct 22, 2024

Excellent material

By Mamoun A I

•

Nov 10, 2024

The course was cover all the mentioned topic, I got many information and its really addition to my careers.

By Manuel S P

•

Jul 11, 2024

todo muy condensado pero bueno se puede volver a revisar y tomar como punto de partida

By Batte G

•

Aug 20, 2024

so informative yet precise.

By Daljit S

•

Nov 13, 2024

It was a good course

By Qasim M

•

Sep 18, 2024

I recently completed the Quality Improvement and Management online course, and I found the material to be quite comprehensive and well-structured. The content covered essential concepts and frameworks that are crucial for understanding quality management in various contexts. However, I believe the course would greatly benefit from including more interactive exercises and practical applications to help reinforce the learning and allow participants to master the concepts effectively.

By Michał G

•

Sep 30, 2024

The course provides useful information, but many of the points are repeated multiple times across different lessons. The instructor reads directly from the presentation, which makes the delivery very monotonous and discourages active listening. It is difficult to stay focused because the material is presented in a flat tone. While the content meets expectations from a substantive standpoint, the format leaves much to be desired.

By Gina L

•

Sep 29, 2024

The information was good, but the content became extremely repetitive. A lot of material could be cut out and the course could be condensed to one module.

By Penélope G A R

•

Sep 10, 2024

The content of the course is good but the explanations fall a little bit short

By Sheridan

•

Nov 12, 2024

Every section is the same thing as the one prior. Lot's of doubling up on the same information. Instructor is hard to listen too/stay engaged with.

By Zijia Y

•

Nov 10, 2024

First of all, thank you very much for the instructor's presentation. I have learned many concepts and foundational theories about QM. However, I must ask: As a student yourself, could you actually endure attending your own lecture? The excessive text, abstract concepts, and complete lack of practical case studies make it hard to follow. Simply reading through slides, without any engaging elements, makes the session extremely dull. Since this course is about quality management and students are the customers, have you considered the student experience? Repeating the same concept across multiple chapters wastes a significant amount of time. I strongly recommend removing most of the course content and retaining only 1-2 of the most valuable sessions.