Cybersecurity in Health Care: Risks and Jobs That Address Them
Discover the role of cybersecurity within the health care industry, including jobs that help tackle evolving cyber threats.
April 12, 2024
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Recommended experience
Beginner level
No experience necessary.
Recommended experience
Beginner level
No experience necessary.
This course will prepare you to effectively understand the Samsung Care organization and the role you can play as an ambassador of Samsung.
We'll help you become proficient in providing front of house troubleshooting support for Samsung mobile devices.
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Prepare to join a group of over 10,000 Samsung Mobile certified repair technicians in the U.S. who have gone through a training certification that equips them with the skills to conduct a mobile repair safely. Samsung has more than 1,000 Authorized Service Centers and service locations which is a care network that 75% of Americans have access to. This is an entry level course that will teach you the basics of Samsung Care that are needed to become a Samsung mobile repair technician or customer care representative.
This week will focus on the background of Samsung. We will introduce the staples of Samsung devices and provide resources for a deeper understanding of what a Samsung customer may be experiencing.
4 videos10 readings1 assignment
This module is all about troubleshooting devices in need of Level 1 support.
7 videos8 readings1 assignment
This module details every part of the interaction with the customer. It covers customer check-in and check-out, troubleshooting, and how to prep the device for repair.
8 videos10 readings2 assignments
Prepare to join a group of over 10,000 Samsung Mobile certified repair technicians in the U.S. who have gone through a training certification that equips them with the skills to conduct a mobile repair safely, and ensure repairs are done right. Samsung has more than 1,000 Authorized Service Centers and service locations which is a care network that 75% of Americans have access to.
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Professional Certificate
Johns Hopkins University
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When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
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Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.