Nice intro to it all. I knew enough to get into trouble but this opener was pretty cool! You will learn a lot from this 1st section. Simply explained and yet informative.

This course gives basic understanding of computer layers like History of computing, Hardware, software, Operating system, Troubleshooting,Networking, facing IT interview.

It is a "technical curse" you need to avail yourself of to learn. The structure is suited to make a student learn from a novice level to semi-professional. I love it xoxo

I'm so grateful for the opportunity to learn more about IT technical support! I can't wait to continue this journey! Thank you for all the people involved in this course!

One of the interesting course I have ever done in Coursera. I thank Google for providing such an amazing course .And I thank coursera for helping us to reach this course.

This course changed my professional life. I have learned new things in networking area, software and hardware. I can say this is one of the best courses I have ever done

Interesting, informative and overall a good introduction to tech support. It has encouraged me at every step to keep going and keep studying, which is great. Thank you.

Although I have been doing a lot of this stuff by learning from friends, it is nice to have some formal instruction to add context and background to understand it better.

Curso muito bom, superou minhas expectativas, com ele consegui ter uma visão bem mais clara de como é trabalhar com suporte em TI e me inspirou a aprender cada vez mais !

Absolutely awesome! I am actually very surprised at how much new information I learned! The acronyms sure beat me up though in Week 4! But I got it! haha Ready for more!

Wow,I really enjoyed this course. It has really opened my eyes to the different departments in IT. This is a very user-friendly and knowledgeable course that you’ve made.

I went to college to learn some of these basics and this training course is hands down a solid introduction to IT support. I highly recommend this to anyone starting out.

Fantastic Course and many things that I was able to learn and not only by listening to the videos and reading but also with the interactive course details it was a blast.

It was a great learning experience to learn IT by Google, I hope that opens a door to be able to participate and work as people needs tangible and advance learning skill.

Great course overall. I really enjoyed all the process of learning with this course. I found my passion with this course and I'm looking forward to start the next course.

This was such a great learning experience. I am very glad I had the opportunity to take this course and learn as much as I did. I would recommend this course to a friend.

Thank you, Coursera Google IT group, for providing this course to build fundamental knowledge. I am grateful and hope to complete it to experience the broad space of IT.

Ótimo, excelente, maravilhoso. Superou minhas expectativas e será de grande valia para minha trajetória profissional.

Sou grato pela oportunidade, parabéns a toda equipe.

Great course for basics in the IT field. I have a lot of experience and it was easy to make my way through things I already knew while relearning things I had forgotten.

by learn this course, i know more about computer than i have, this is all basic about computer i need, thank google bring this course to me, i will finish another course

Course 1 was easy to follow where I had minimal problems understanding the material. I loved that I could go back and listen at my need if I wanted to revisit a concept.

I appreciate this course because I have learnt to much and I like to continue learning more thing in the next courses.

Thanks for your effort in make this course.

Gracias.

Very easy to understand and chock full of useful information, I could see just about anyone taking this course and learning the basic skills of IT. Well worth the money.

This course is an eye opener to major skills in IT. I learned new terminologies and skills doing this course, I hope to further more on the entire specialization. Thanks

Thank you google and all teachers for this great course.

I wish I can learn more from you and I assure will use this certificate to help people solve technology problems.