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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AL

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Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

JC

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Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.

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6901 - 6925 of 10,000 Reviews for Technical Support Fundamentals

By Eduardo H

Aug 23, 2023

Amazing course. I love how simple and fun it is to learn with these certificates fantastic way to start. Thank you.

By Hamza K

Aug 9, 2023

I've learned this course with love, and I'm so excited to start the next one...

Thank you Coursera

Thank you Google

By Arica R B

Jun 2, 2023

It was a great course! It provided direction on how to manage Support questions best and I really appreciated that!

By Dos T

May 19, 2023

The course desinged for popularisation IT technologies among people who looking knowlege in a new field of activity

By Frank B

May 17, 2023

This course was well worth time it took to learn Tech Support Fundamentals. It now time to move to the next course.

By Jimmy N

Feb 7, 2023

This course was great, Very informative and to the point. Although i knew most of the information it was very nice.

By lahcen O

Dec 2, 2022

very good learning method, logical sequence of modules. it allowed me to learn and advance in the field of IT bravo

By Jose L D

Nov 20, 2022

Mi experiencia con este curso a sido muy satisfactoria, continuaré para así mejorar mis habilidades, lo recomiendo.

By PUJITHA R A

Oct 17, 2022

it is very good learning this course ,also very helpful and i am provided with more knowledge through this course.

By Pratik P

Oct 11, 2022

I found the course to be detailed as first of its courses it followed 101 of basic computing and customer service.

By Elaph A

Sep 15, 2022

very good course, short videos on topic, with high organization of the materials to be shown through the course.

By David B

May 12, 2022

Great interactive course with lots to learn if you are brand new or already in the field of information technology!

By Michael B

May 2, 2022

So much valuable content and amazing instructors. This is the complete course to becoming an IT Support Specialist.

By Abdul Q M

Apr 20, 2022

It was an awesome experience and I also gained and learned a lot in this course module. Thanks to Google & Coursera

By Tom K

Feb 18, 2022

Great information, under standable videos I believe that you need to watch some vieos a few times to get the point.

By Nilay K S

Feb 18, 2022

Thank you Google for this awesome course and please save a seat for IT support specialist because I an coming soon.

By Heather C

Dec 16, 2021

This course was useful as a reminder for people who already know IT or those who are complete beginners. Great job!

By Michael R T

Nov 11, 2021

Course was well put together.

Videos were really well constructed.

Great course to get your foot into the door in IT.

By M A p

Oct 15, 2021

Its very useful to me,and the beginner teaching is easily to understand.its very interesting to learn.thanking you.

By dominic b

Oct 5, 2021

I am really so greatful for taking this course that has made me to learned a lot and prepare me for my career goal.

By Bisrat B B

Sep 20, 2021

the course it was really amazing for me I learned a lot of things with this course

thank you so much Google/Coursea

By Prajwal K

Sep 15, 2021

first time learning in this type of platform is great experience for me and the course which I am intrested in (IT)

By Deleted A

Sep 15, 2021

In this course I learned about more computer, software, hardware, networking, operating system and troubleshooting.

By RL A

Aug 14, 2021

Alot of it was confusing because of the layout but other than that the material it self was very well put together.

By Gorky D A A

Aug 8, 2021

Excelente para iniciar un cambio de carrera o adquirir conceptos básicos de los fundamentos técnicos en computación