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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
152,397 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AL

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Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

JC

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Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.

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7001 - 7025 of 10,000 Reviews for Technical Support Fundamentals

By Abstract C

Nov 4, 2021

Easy to understand and complete in a timely manner! Just right for people still working a 9-5! So glad I started!

By Michael P

Sep 23, 2021

i didnt know much starting but im definitely sure this is my career feild and i appreciate google for making this

By DANIEL A R A

Aug 2, 2021

Es un excelente curso y lo voy a recomendar a mis alumnos y personas que conozco que quieran iniciar en it support

By Ismail I

Jul 24, 2021

Very interesting, in fact it has really changed my perception of IT to been optimistic in making impacts on users.

By Raul V

Jul 12, 2021

A very good refresher content, also I learned a lot of new things as I have left my IT knowledge a few years ago.

By Carlos S

May 9, 2021

So far everything is excellent, I am very happy and motivated to continue learning, the instructors are excellent.

By Riley J W

May 1, 2021

I can't wait to start working with you guys more and I look foreword to working at google even if I need teaching.

By Brian D T

Apr 20, 2021

I enjoyed this course. It was pretty easy and I knew a lot of it. I am ready to get to some more advance concepts.

By Jesus C

Apr 17, 2021

Super informational! Great way to start to get into the IT field! I enjoyed it a lot and can't wait to learn more!

By Rafael

Apr 16, 2021

Todo lo necesario para aprender de cero ser un helpdesk de nivel uno o dos dependiendo del producto que se maneje.

By Joe R

Apr 3, 2021

This course covers the basics of the technologies that are used in IT support, including the interpersonal skills.

By fayçal l

Apr 2, 2021

Great course! it allowed me to open my eyes to a new horizon of opportunities, thank you Coursera for the support.

By Dawn D

Mar 24, 2021

This was such an amazing adventure and i am so glad i took it. I would recommend it to anyone who wants to learn .

By jose g

Mar 17, 2021

All the steps and the process was great and the tools provided also I am so grateful to have known about Coursera,

By MOHD S

Mar 6, 2021

awesome course study material and flexibility of course, we call learn from anywhere in the work with coursera.org

By CAIZA C L J

Jan 24, 2021

Fue un curso bastante interesante, se repaso ciertos conceptos y temas que la verdad se pasa por alto el dia a dia

By Dumé E

Jan 17, 2021

iT was an interested course i like it, for someone who don't have any experience an it i think it is a good start.

By Nicolas M

Jan 13, 2021

Very good ! good first start with all notions you need. Perfect for real beginner , really nice for intermediate !

By Yasmin K

Dec 27, 2020

it was challenging but eye opening and confirmed my want to pursue a career in IT and possibly a software engineer

By Ashley F

Dec 24, 2020

Coming from a non-tech background, I can say that this course is amazing! I really feel like I have learned a ton!

By Sergio B

Nov 21, 2020

The Course was straight forward and easy to understand, which made quizzes and and practices comfortable and easy.

By Aniket B

Nov 7, 2020

it was reallya great course an a course which contains a lumsum amout of t

knowledge , thank you for this knowledge

By Curtis W

Nov 4, 2020

Great instructors, easy to follow, great modules, great quizzes. Great inspiration. Very positive and encouraging!

By Roderick V

Oct 31, 2020

This is very interesting activity specially in accessing the laboratory. Than you very much for the opportunity...

By Kristoffer K

Oct 25, 2020

It was a great course, learnt a wide range of things. From building a computer to how to prepare for an interview.