SS
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While not exactly perfect, it is an outstanding course to get introduced to IT support along with great samples of issues one may come across, along with great hands on practice via a virtual machine.
GM
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A great dive into things that were only in my periphery and now I have a broader understanding of certain technology and ideas and how I might pursue and look into them further. Great beginner course.
By Prince Y
•Sep 27, 2019
amazing experience it was i can't describe it i words ,Thank yo soso Much for providing every thing coursera.
By Robert C
•Dec 12, 2018
Thanks to all that participated in putting this program together. It has opened my eyes to a broad new world.
By OLATUNDE, S O
•Nov 28, 2018
When you know about your computer, you can play around it in a secure way. This is what the course offer you.
By Saras R
•Oct 22, 2018
finished this in audit mode in oct 2018. excellent introduction. some 'aha' moments! great introductory class
By Angela D C
•Jun 25, 2018
Solid information about the basics of IT. I feel more confident about continuing to complete the next course.
By Aden A
•May 6, 2018
This course is so helpful, thanks all of you who took his/her part to contribute for teaching in this course.
By Robert M
•Apr 30, 2018
This was a great course to give you an overall understanding of what it takes to be an IT support specialist.
By Michael N M
•Mar 10, 2018
The best course I have taken on I.T so far. kudos Google and Coursera for making this lifetime dream possible
By Darleen M
•Feb 19, 2018
Very informative. I definitely recommend this course for newbies and as a refresher. Glad I took this course!
By Elton R d C
•Sep 12, 2024
Apresenta de forma bem didática os conceitos e facilita muito o entendimento do complexo mundo da tecnologia
By Isaque R R
•Sep 28, 2023
O curso foi sensacional, o conhecimento que ele me passou com certeza irei levar para o mercado de trabalho.
By Wilbert A S D
•Sep 27, 2023
EXCELLENT COURSE. Learned how to count in binary and assemble a computer from the get go. I would recommend.
By Melissa A
•Sep 24, 2023
I encountered some technical issue in week 5 but the chat support was able to help me and resolve the issue.
By Abubakar I
•Aug 7, 2023
This course gave me a lot of information related to basic stuff of computer science with different sections.
By Roxanne M
•Jul 31, 2023
Great Course that really covers the fundamentals of IT and does a great job in preparing you for interviews!
By Abdullah M a i
•Jul 26, 2023
the course is very good but my passport expair date
what can i do im from yemen in my country is civilin war
By James
•Jul 22, 2023
its a mind blowing experience to understand the structure of the fundamentals of what makes a computer work,
By Nelson G G C
•Jul 15, 2023
Excelente contenido, el material y la preparación de los instructores hacen muy facil apropiar el contenido.
By Arina S
•May 26, 2023
Overall, the course seems to provide a good foundation for understanding and applying IT support principles.
By Daniel S
•May 10, 2023
Great course so far, going fairly quickly as it's short, concise and to the point. But still very in depth.
By Cody A
•Apr 24, 2023
Great course for learning the basics and getting you familiar with all the important concepts of IT support.
By nicholas m
•Apr 16, 2023
I enjoyed the course and learned a lot.I am excited about the future courses and what they have to offer.
By Jeff N
•Jan 22, 2023
This is the best Technical Support course. Very descriptive and concise information delivered timely. Wow!!
By Haniya K K
•Dec 31, 2022
Amazing completely loved the teaching method especially the roleplays in the last course were very effective
By William L
•Dec 7, 2022
an absolute must to get started in the IT world!
Wish more employers would appreciate the value of this cert!