Although most of this was a refresher for me, I really enjoyed the course. It was very well organized and the instructors were very knowledgeable. I especially enjoyed getting the background information from each instructor and details regarding how they got involved in IT.

This course is perfect for beginners. I learned a lot. Kevin, Devan, Cindy, Gian, Phelan, Marti and the others did an excellent job exposing their subjects with detail and precision. Thanks for your support. The quizzes and tests were challenging. I really enjoyed all of it.

The course is just wonderful, I want to continue studying as soon as possible. The best way to understand the basic principles is graphs and diagrams, I would like to see them more. From the complex positions I can note the study of Linux, I have never encountered it before.

Super useful information all throughout this course. From the history of IT, the hardware/operating systems/software components of a computer, and everything in between. This is a great introduction into the world of IT and I would recommend this to anyone interested in IT.

I enjoyed the online course and liked being able to work on the material at my convenience. Thanks for the great content and professional videos. I can't wait to start next class. I also liked being able to learn from one of the biggest and top companies in the IT space.

Getting into the course as a biological student was a bit scary but with determination and discipline, with the help of good instructors the entire course was seamlessly interesting despite the twist at times. I recommend it to all who want to start a career in IT. Nameste!

It was a great and useful experience at the same time, I benefited a lot about the field of IT support and I got a lot of informations like (Hardware of the computer, Networking, softwires...etc.) that will help me in the future.

Thank you for this course Google & Coursera.

If you are a beginner, this course is best to give you a head-start, to allow you to learn the basics and apply them in your day-to-day work. People already familiar with computers or are using them for some time, may find nothing much special but all basics in this course.

A ton of information, broken down into short conversational instruction that were very easy to interpret and learn. Having the ability to pause any learning session and research a topic to add clarity was one of the most valuable aspects, made me feel like less of a novice.

I thought this course is great for someone who is transitioning into the IT field with little to no prior knowledge or experience. There may have been a few minor spelling errors but overall I enjoyed the course and I was able to navigate through the course pretty smoothly.

A wonderful introdution to Information Technology and support. No matter what your career goal is, web master, system administrator, technial editor, this module provides a solid foundation of understanding digital basics. . I am looking forward to the next module.

I just wanted to sat all of the instructors who taught these classes really made me feel like they were not only my neighbor but good friend as well. All of their stories were inspirational and I hope that they all continue to influence more people to learn and get into IT.

Me gusto mucho el curso y su mecanica de aprendizaje es sencilla y intuitiva, me gusta mucho como usan las herramientas para hacernos aprender mejor como WikiLabs, gracias a este curso descubri muchas cosas nuevas y espero seguir aprendiendo muchas cosas nuevas mas, Gracias

I really did enjoy this course. The subjects were broken down and explained in a way that I believe most anyone who knows nothing about computers could understand. This course has made me want to learn more and the people who put work in making this course, did a great job.

I have learned so much from this course, although I have studied in my bachelor many related subjects, but this has refreshed my information and added many more to me. I really learned a lot from it. Thanks to the instructors for this perfect methods and inspiring thoughts.

what i learnt was very valuable stuff, thanks to coursera and google, am completely new to the IT industry but after going through this course am confident i will be able to secure a good job in the IT industry when am through with this specialization. Thank you ones again.

I love that they start with the basics, assuming you know next to nothing; this matters to those of us who have not been following the latest developments in hardware, or who missed key insights about, say, binary arithmetic the first time we took a computer science course.

Great course that throughly covers the important topics & matters within the IT Support role. While this was a refresher for as I do already have the experience & wanted to get a certificate, it was well worth the time! Kudos to Google for providing an engaging experience!

I enjoyed the course and learned a lot from it. The content is well organized and focused on practical situations. This is an excellent course especially for professionals, The instructor is great, explains the material clearly.

Thank you instructor, google, and Coursera

The Technical Support Fundamentals course exposes a person's ignorance. When you successfully go through this course, you will learn that there is more to IT than what you knew before taking the course. Thanks Google for organizing this course. It has been helpful so far.

Having very little technical knowledge, I found this course was very informative and user friendly. I found the instructors kept me interested and excited about a career in information technology. I'm looking forward to starting the next course and furthering my education.

This was a really good introduction to a subject that was unfamiliar to me. I work full time, but I found it easy to fit in to my schedule. The videos were helpful, and the pace of the course was not stressful. Thank you for offering this course to a novice such as myself.

This is a great course for people who already are into IT or people who are not. I have been building websites for fifteen years and I learned a lot about issues that I have experienced. Also, it is a great way to introduce other operating systems people have never used.

I didn't know what to expect when I started this lesson but along the way I realized how important the fundamentals are. I feel more confident going into the next lesson and seeing the instructors go more in-depth into the IT role with real life scenarios. One step closer!

Great course! Very well delivered in manageable chunks by lots of different people. Mainly video based, but there is lots of supplemental reading too, which I strongly recommend you do. It's a six week course. If you apply yourself, as I did, you'll finish it much quicker.