This is the most exciting course I have ever taken. I never imagined with my small earnings here in Kenya and not being able to take myself to college that I will ever reach this far. I am very grateful to the Coursera and Google team. I want to push more and more.

Technical Support Fundamentals exceeded my expectations, and I feel more confident and prepared to tackle technical issues and provide top-notch support. I highly recommend this course to anyone seeking to enhance their IT support skills and excel in their career.

Thanks for the easy and straight forward teaching style. I appreciate my new and improved IT support knowledge. The experiences shared can be applied to real life and day to day activities and glad to use this knowledge to help solve problems and grant solutions.

This is so goooooood!!!!

Its an eye opener. Im happy i joined this team of knowledge.

i have not only being equipped with knwlege but a better version of me who can now contribute to my environment, society and even other countries to help and teach people in IT

très bon contenu, des intervenants qui étaient pertinents. Pour aller vers la perfection la traduction française est perfectible et la procédure pour soumettre des corrections a des cours dont la traduction est considérée comme ''terminée'' devrait être facilitée.

I learned a lot during this course on the fundamentals. Having a lifestyle background with computers really helped me complete this course. While I learned a lot, I knew a lot of the information as well. I expect that the other modules will go into further detail.

I'm super grateful for an opportunity like this. This beginner's course was fairly basic, but there were tidbits of information that I did not previously know sprinkled throughout, and I am looking forward to the more advanced content in the later courses to come.

Engaging and relatable presenters who spoke with common sense and provided step-by-step outlines for each topic. Some of the qwiklabs were tricky, but gave me a sense of accomplishment when I finished navigating each one. Looking forward to taking the next course!

This is absolutely great, learning all these skills with couple of weeks, i really appreciate the source and i will encourage anyone who want to be in the IT career, Coursera is the best , trust me you will actually get what you expecting at the end of any course.

This is a very good introductory course into IT and tech in general. I am coming from the field of urban design. Though I knew a bit about different computer components and how they work, I feel this was a great first step into transitioning into a career in tech.

I really learned a lot and felt discouraged at first because I'm not the smartest person but after doing majority of the tests after each lesson I was surprised I had passing grades and over for majority of them. I am eagered to learn more and complete this course

IT was an awesome ride of knowledge and meeting professional and nice people. Really loved the course and looking forward to finish the courses related to this course. Really hope to get the chance to meet the instructors in real life. Loved their teaching style.

This is phenomenal course. For a guy like me who had a very small understanding about computer, it really gave me a full understanding of how the computer works. Nitty-Gritty of the hardware, OS, software and networking was explained clearly, hitting the bulls-eye

Its a hands on basic course for you to start up. Not only IT support but everyone interested in any ways in IT should go throuh this basic fundamental course. It dives into the things we use in day to day to life . Thanks Google for creating such amazing courses.

Great knowledge transmission. Thanks. I really liked the way all the teachers taught technical knowledge AND soft skills like problem solving, interacting with a user. Even though I already knew most of the content it was a very satisfying and interesting moment.

Learned a lot from this course.Thanks to Google and Coursera for providing this course.Its very fascinating to dig deeper into the fields that you are interested in and this course provided me with that spark to ignite a fire within myself to expand my curiosity.

Perfect for beginners and people who want to begin a career in any IT support field. The instructors were excellent in explaining the various concepts and the videos were structure to allow the viewers to understand better. Thank you and continue this great work!

This is a wonderful course for both technical and non-technical learners.

The presenters are extremely knowledgeable and enjoying their roles at Google.

I certainly recommend to make use of this opportunity provided by Coursera and Google to explore in IT industry.

Really informative on essential and foundational usage of varities of computers and their parts and functions. Love being able to take classes online and work at your own pace while still being able to get the network and help needed to progress. Thanks Coursera!

fue mágico y en unas partes complicado y frustrante pero al pasar el tiempo fue la mejor decisión y mostrar que no ay barreras que podemos soñar y lograr lo que nos proponemos mi sueño pertenecer a un gran equipo con estas grandes fundamentos de aprender y ayudar

The course gave confidence in me and provided a path to learn tech support fundamentals. The course material is very detailed and helful to navigate. The lesson videos are short and helpful to review several times.I feel this course is designed for me personally.

I think this is a great course for people starting out in IT. I would recommend this course to anyone who is thinking about a career in the subjet as its a good starting platform. The contents are very easy to follow and test you along the way. Well done Google.

the course was very educational and easy to follow. i've learned alot and refreshed more of the technical terms and processes. helping others and the tackling the challenges ahead has become more exciting thanks to the knowledge and helpful tips from the course.

I thank you for your commitment to this beautiful task that is education, and for doing it with the seriousness and commitment with which you do it. I am very satisfied with the course and very grateful to all of you for the permanent contact and good treatment.

This was an enjoyable experience, after 10+ years of hands on experience with computers. The flow and access of the course was easy to navigate, understand, and apply towards quizzes and modules. Thank you for the opportunity Google Team. Keep up the great work!