Very informative. Really helped me learn the fundamentals. I enjoy the fundamental reading that went into the courses at the exact moment I was about to need clarification on something that was talked about or if I needed more information.

Great overview of the basics of IT. I was able to brush up on a lot information I already new, plus it introduced me to a few new areas of IT I had no previous experience with (ie. working with linux). Would highly recommend this course.

This was a fantastic engagement from the GILGIT Baltistan government for their students. I have learned many things in this course & improved my skills. I'm very thankful to the GB government for such a brilliant and wonderful initiative.

There were some instructors that I felt went way too quickly through the course material, so I struggled on a few of the quizzes. But overall, the information covered was extremely helpful and will assist me in furthering my career in IT!

I like how the lessons start out slow, the set design to keep your attention and fragmented classes to keep it interesting. The understanding of network protocol is training my thought process when applying logic to education in general.

I learn IT basics needed to build my IT knowledge moving foward into the next module. I am exciting about finishing this course, slowly but surely. Thanks for providing this medium for learning the mechanics of an IT support specialist.

It's truly a great introduction to the IT world. It teaches you about all the different career paths you can take and how versatile the IT world is. It also gives you intro level lessons that teach you a lot about the basics of computers.

pienso que este curso es muy interesante ya que te permite comprender habilidades y tecnicas para resolver problemas y comprender con ejemplos las buenas practicas de un excelente atencion al cliente desde el enfoque de un especialista IT

This course has been very much helpful and it help me understand a lot of things I didn't know or did know but didn't know the exact terms for those things and why something is happening. Looking forward to attend the next courses as well

I recommend the course to everyone who wants to grow in knowledge and learn more about professional IT.

Are you reading this? Then what are you waiting for?

Please take it now, join our group, come walk, dive into this technology odyssey.

I came into this course thinking there wouldn't be a lot for me to learn as an avid hobbyist with computers and electronics in general. I was pleasantly surprised at how much this course had to offer and am having fun learning new things.

Es la mejor introducción a TI que cualquier interesado o curioso en tecnologías pueda obtener para tener un panorama completo sobre funcionamiento de computadoras, el servicio tecnico y el manejo de situaciones al brindar soporte técnico.

VERY KNOWLEDGEABLE!! I ENJOYED THE PACE OF THE CLASSES, THE SIMPLICITY AND ATTITUDE OF THE PROFESSORS. THEY MADE IT SEEMS LIKE YOU WEREN'T A BUFFON OR NAIVE TO THE FIELD, i ALSO LIKE HOW THEY GAVE EXAMPLES BY USING THEIR PAST EXPERIENCES,

I definitely learned a lot from this course. I enjoyed exploring the ins and outs of a computer. It was also fun using programs like virtual machines, that can emulate all kinds of operating systems. This course was a good use of my time.

I think that the course give you all the basic information to let you decide if this is the path that you want to take, also the videos and test are very well developed. congrats to cousera and google instructors for this amazing course.

I really enjoyed this course. It was useful for learning the fundamentals of IT, provided great resources, and was easy to navigate. I have a feeling the next courses won't be so easy content wise, but looking forward to them nonetheless.

The course is scripted well making it easy to understand and grasp the course content. The resources used on the course are well equipped with the knowledge that will make it easy for you to learn more while grasping the key course goals.

The IT Technical Support Fundamentals has brought me up to speed with today's technology and given me choices as to what field of IT that I would like to concentrate and on gain skills in. The doors have been open wide for me. Thank you!

I think this course was amazing. The instructors did a great job by explaining into detail what needed to be known. The step by step instructions on how to handle difficult customers was very helpful. I also enjoyed the exposure to Linux.

The best interactive and hands-on-real experiences course I have had so far. Starting from basics and going down to deep world of computer science. I feel I am really learning lots of things about computers, networking, cybersecurity etc.

I learned a problem could be resolved by just looking at how the wording is. I have learned about VM before but never practiced that much. I also haven't learned hardware for quite awhile. Very informative course can't wait to learn more.

Course 1 was a great opportunity to prepare and engage students with a range of experience levels from novice to expert. It's serves as a good refresher with a how do we know where we are going if we don't know where we have been mindset.

If you're curious about IT take this course, everything is broken down to be comprehensive, you can schedule your studying around your life and still have plenty of time to get it done. gift yourself the knowledge and you wont regret it.

A PERFECT overview of computer architecture. This introductory course is a great blend of quick lessons and examples to get you ready to dive deep into the exciting and ever-changing world of computing and IT support! Highly recommended!

The first course, Technical Support Fundamentals, was an eye opener!! I enjoyed every bit of it and noticed myself looking forward to continue the course, watch the next video, learn the next hands on assignment and explore the readings!